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Palladium Resorts Contact Information 2017  

(Note: based on a suggestion from the resort we are posting email addresses in most cases without names)

If the “mail to” links are not working for you, copy and paste the address into your address bar.

Web Site: Palladium Hotel Group

Call Center Contacts for Bookings or Cancellations

Grand Palladium Resort & Spa, Riviera Maya Complex

 
Phone:(US and Canada dial 011+) 52-98-48-772-100
Toll Free USA : 888-237-1226,  Toll Free Canada : 866-685-8524,  From Dominican Republic : 809-784-8407.
From Mexico: 01-800-681-9363
From Spain: 902-42-42-62
Fax:(US and Canada dial 011+) 52-98-48-772-105
Address: Carretera Chetumal-Puerto Juarez
Km. 256-100 Municipio del Solidaridad-Quintana Roo, CP 77710, PO 122, Mexico

Resort General Manager/Director General Complejo

Antonio Parrado Rodríguez

 

Reservations & Room Requests for Riviera Maya resorts

Colonial & Kantenah

White Sand & Riviera

Royal Suites Yucatan

Only send requests to 1 address and remember to allow 72 hours for response.

Phone: (US and Canada dial 011) +52 984-877-2100 Ext.# 8113

Travel Club Members  ( request at time of booking if possible )

reservations@palladiumtravelclub.com

Reservations Call Center (on site)

Phone: (US and Canada dial 011) +52 984-877-2100 Ext.# 8113

reservas1.riviera@palladiumhotelgroup.com

Resident Manager Colonial & Kantenah

dtor.colonialkantenah@palladiumhotelgroup.com

Assistant Manager

dtoradjunto1.colonialkantenah@palladiumhotelgroup.com

Front Desk Colonial/Kantenah

recepcion.colonialkantenah@palladiumhotelgroup.com

Food & Beverage Manager(s) (for food allergies)

 dtoradjunto3.colonialkantenah@palladiumhotelgroup.com
dtoradjunto2.whitesandriviera@paladiumhotelgroup.com

White Sand in-house manager

 dtor.whitesandriviera@palladiumhotelgroup.com

Front Desk – Whitesand

recepcion.whitesandriviera@palladiumhotelgroup.com

TRS Yucatan Phone: (US and Canada dial 011) +52 984-877-2100 EXT.# 8601

TRS Yucatan Assistant Manager  

 royal.riviera@palladiumhotelgroup.com

TRS Yucatan Butler Services Coordinator

butler.riviera@palladiumhotelgroup.com

Guest Services Manager (Special requests)   Extra Amenities

acliente.riviera@palladiumhotelgroup.com

Assistant Public Relations

rp2.riviera@palladiumhotelgroup.com

Hospitality Manager

hm.riviera@palladiumhotelgroup.com

Smile Services

smileservices.riviera@palladiumhotelgroup.com

Social Media Manager

social.mexico@palladiumhotelgroup.com

Weddings

Toll Free Number (From USA and Canada)  1-800-246-3461

weddings.riviera@palladiumhotelgroup.com

Quality Manager

calidad.riviera@palladiumhotelgroup.com

Best Price Guarantee Manager

subdircr.america@palladiumhotelgroup.com

Groups Coordinator

grupos.riviera@palladiumhotelgroup.com

Wedding Coordinator

weddings.riviera@palladiumhotelgroup.com

Travel Club Manager

gte.riviera@palladiumtravelclub.com

Zentropia Spa

Tel: 984-877 21 00 ext. 8650

info.riviera@zentropia-spa.com

Music Manager

vibe manager

Photo Shop Riviera Maya

pspalladiumkantenah@photopro.mx

Quality and Environmental Activities

Rebeca Garcia ~ calidad.america@palladiumhotelgroup.com


Grand Palladium Punta Cana Complex

Chief Operations America

  • Felipe Martínez Verde
  • Assistant – Josinho Caneiro Rey

Director & General Manager – Grand Palladium Punta Cana Resort & Spa

  • Luis Fraguas Moure

Resident Manager – GP Bavaro & GP Punta Cana

  • Banesa Burque

Resident Manager – GP Palace & The Royal Suites Turquesa

  • Leandro Tajes

Room Requests

 

Grand Palladium Bavaro Resort & Spa

Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana – República Dominicana

Phone:+1( 809) 221 – 8149  Fax: 1 (809) 221 – 8150

Room Division Manager

habitaciones.bavaro@palladiumhotelgroup.com

Front Desk Manager

recepcion.bavaro@palladiumhotelgroup.com

Guest Services Manager

acliente.bavaro@palladiumhotelgroup.com

Travel Club Manager

gte.bavaro@palladiumtravelclbub.com

Grand Palladium Palace Resort Spa & Casino

Phone: 1 (809) 221 – 0719 Fax: 1 (809) 221 – 0819

Room Division Manager

habitaciones.palace@palladiumhotelgroup.com

Front Desk Manager

recepcion.palace@palladiumhotelgroup.com

Guest Services Manager

acliente.palace@palladiumhotelgroup.com

 

Grand Palladium Punta Cana Resort & Spa

Phone: 1 (809) 221 – 0719 Fax: 1 (809) 221 – 3832

Room Division Manager

habitaciones.puntacana@palladiumhotelgroup.com

Front Desk Manager

gterecppc@palladiumhotelgroup.com

Guest Services Manager

acliente.puntacana@palladiumhotelgroup.com

TRS Trquesa Hotel (The Royal Suites Turquesa)

Phone: 1(809) 221—8149 ( Fax: 1 (809) 221 – 0819

Room Division  Manager

habitaciones.rs.turquesa@palladiumhotelgroup.com

Front Desk Manager

recepcion.rs.turquesa@palladiumhotelgroup.com

Butler Service

butler.bavaro@palladiumhotelgroup.com

Wedding Coordinator

weddings.bavaro@fiestahotelgroup.com

Toll Free Number (From USA and Canada)  1-800-491-1431

Community Manager

  • Yndhira M Eloy

Social Media Manager

social.dominicana@palladiumhotelgroup.com

Smile Services

 smileservices.bavaro@palladiumhotelgroup.com

Animation & Activities Director

animacion.bavaro@palladiumhotelgroup.com 

Zentropia Spa

Tel: +(809) 221 81 49 ext. 2853

Fax: +(809) 221 81 49 ext. 2853

recepcion.bavaro@zentropia-spa.com


Grand Palladium Puerto Vallarta 

Carretera Punta de Mita Km. 11.5
Municipio de Bahia de Banderas, Nayarit
Mexico, CP63734

Phone:+52 3292 269900

 

General Manager

Ana Castro

Assistant Manager

Patricia Rodriguez

Front Desk Manager

recepcion.vallarta@palladiumhotelgroup.com

Reservations 

recepcion.vallarta@palladiumhotelgroup.com

Guest Services

concierge.vallarta@palladiumhotelgroup.com

Food & Beverage Manager

ayb.vallarta@palladiumhotelgroup.com

Wedding Coordinator

weddings.vallarta@palladiumhotelgroup.com

Toll Free Number (From USA and Canada)  1-800-278-8738

Smile Services 

smileservice.vallarta@palladiumhotelgroup.com

Social Media Manager

comsocial.mexico@palladiumhotelgroup.com

Zentropia Spa

 


 

Grand Palladium Jamaica Complex

Lucea – Montego Bay – Jamaica

Phone:+876 619 0000

General Manager
Enrico Pezzoli

Accommodations Director 

assistdtor1.jamaica@palladiumhotelgroup.com

Assistant Accommodations Director

assistaccommodations.jamaica@palladiumhotelgroup.com

Food & Bev Director

assistdtor2.jamaica@palladiumhotelgroup.com

Front Office Manager

frontoffice.jamaica@palladiumhotelgroup.com

Assistant Front Office Manager P Jamaica

reception.jamaica@palladiumhotelgroup.com

Assistant Front Office Manager P Lady Hamilton

reception.ladyhamilton@palladiumhotelgroup.com

Guest Relations Manager

guestrelationsmanager.jamaica@palladiumhotelgroup.com

Assistant Guest Relations Manager

pr1.jamaica@palladiumhotelgroup.com

Amenities Jamaica amenities

Groups Coordinator
groups2.jamaica@palladiumhotelgroup.com

Wedding Coordinator

weddings.jamaica@palladiumhotelgroup.com

Toll Free Number (From USA and Canada)  1-888-442-3127

Smile Services

smileservices.jamaica@palladiumhotelgroup.com

Animation & Activities Manager (POP)

entertainmentmanager.jamaica@palladiumhotelgroup.com

Social Media Manager

social.jamaica@palladiumhotelgroup.com


Grand Palladium Imbassai, Brazil

Rodovia BA 099, km 65, Linha Verde, Condominio Reserva Imbassaí, CEP: 48280-000, Brasil

Phone:+55 71 3642-7272

Email : info.brasil@palladiumhotelgroup.com

General Manager

Jesus Zalvidea

Assistant Director- Accommodations

reservas.brasil@palladiumhotelgroup.com

Guest Services

relacoespublicas.brasil@palladiumhotelgroup.com

Front Desk / Room Request

cr1brasil@palladiumhotelgroup.com

Social Media

social.brazil@palladiumhotelgroup.com

 

Grand Palladium Palace Ibiza

Grand Palladium Palace Ibiza Resort & Spa
Avda. de Bartolomé Rosello 18, 07800 Ibiza(Baleares) SPAIN
Tel: + 34 971313811


Social Media Manager

Social Media Manager

Hospitality Manager

Hospitality Manager

General Manager

General Manager

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