Respose from Management: Yndhira M. Eloy
“Dear Mr. Peshkin allow me to introduce myself, I am the Community Manager at Grand Palladium Punta Cana and as soon and on behalf of Ms. Banesa Burque, Resident Manager we extend our apologies for the fact that your experience was not up to your expectations. The issues you reported on site were followed up by Ronny Avila, the Room Divission Manager, nevertheless We would have liked to hear from all these situations before departure. Rest assured that your comments have been taken with the utmost seriousness and will be discussed with our management committee. We remain at your disposal.”