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Hotel: Grand Palladium Colonial Resort & Spa Category: 5 * All Inclusive Brand: Palladium Hotels & Resorts Address: Carr. Federal Chetumal – Puerto Juárez Km 256-100 Municipio Solidaridad

Playa del Carmen, Quintana Roo, Mexico.

Phone: +52 984 877 21 00 FAX: +52 984 877 21 05 Email: acliente.riviera@palladiumhotelgroup.comLocal currency: Mexican Peso Payment options: Credit Cards, VISA, MASTERCARD and AMERICAN EXPRESS GPS-Pos: 20 ° 37’53 “N 87 ° 4’23” W TAX: 11% Construction: 2002 Last renovations: 2014 Hotel Type: Holiday Resort, Beach Resort, weddings, events, conferences & incentives.

Hotel suitable for children.

Total rooms: 414

Updated: May 18, 2015

  1. GENERAL INFORMATION

This luxury eco-hotel surrounded by an artificial lake, is built on a 1, 220, 000m2 seafront property with direct access to Kantenah Beach and its 800 m of fine white sand. It features large landscaped gardens with lush tropical vegetation and an extensive network of nature trails that can be used by our guests for a nice stroll around the hotels. The complex also houses an ultramodern Spa of approx. 6,000 m2 equipped with the most advanced facilities offering guests a wide variety of services. Our guests can use all the facilities at Grand Palladium Colonial Resort & Spa, Grand Palladium Kantenah Resort & Spa and Grand Palladium White Sand Resort & Spa, except those located at The Royal Suites Yucatan by Palladium, which are for the exclusive use of its guests.

The Grand Palladium Colonial Resort & Spa is managed according to the quality control system of Palladium Hotels & Resorts which guarantees an excellent level of consistent quality to our guests. Palladium Hotels & Resorts made the decision years ago to contribute as much as possible to the protection of the environment. Our five resorts in the Mayan Riviera were the first ones in our chain designed under these criteria. In fact, most of our facilities adhere to this philosophy. Their design reflects a perfect harmony between modern and luxurious accommodations and the area’s lush natural environment.

The Grand Palladium Colonial Resort & Spa has won a global certification of sustainable tourism by EarthCheck for adhering to the highest standards of environmental conservation, and the Travelife Gold Award.

Other materials available:

Home» Hotels » Destination » America » Mexico » Riviera Maya » Fact Sheet & Brochure – Grand Palladium Colonial Resort & Spa http://www.palladiumhotelgroup.com/media/hoteldocs/grand-palladium-colonial-resort-spa/es-riviera_maya_ing_esp_baja.pdf Grand Palladium Colonial Resort & Spa

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  1. HOTEL SERVICES

24 hrs. Front desk, check-in from 3:00pm, check-out until 12:00pm, laundry service*, wake-up service, currency exchange, luggage room, outdoor parking, disabled access (not 100% – there zones with ramps), security personnel, fire alarm, hairdresser*, beauty salon*, gift/souvenir shop*, boutique*. Games and activities by the pool and on the beach, free basic Wi-Fi night entertainment, Sunset Boulevard disco featuring Caribbean and international music, “Nuestra Señora de las Nieves” Church located in the Grand Palladium Colonial Resort & Spa, Catholic masses are held every Sunday and on special dates.and internet in the computers at the Sports Bar*.

Hotel Facilities:

Lodging: The Grand Palladium Colonial Resort & Spa consists of 11 villas with a total of 414 rooms distributed over 7 three-story villas making a total of 36 Deluxe Rooms per villa, 2 three-story villas with 36 Junior Suites per villa and 2 three-story villas with 30 Junior Suites and 7 Ambassador Suites, all featuring a large balcony with 2 chairs and a table. The hotel also has 3 two-story bungalow-type villas and a total of 8 Mayan Suites per villa. Smoking rooms subject to availability. The hotel also has 5 buffet and 9 a la carte restaurants, 25 bars, 9 swimming-pools and sports facilities located throughout the resort.

Other services and facilities in the complex

Guests can find a wide range of facilities around the complex: 4 spacious and elegant lobbies; Crafts Plaza (several times during the week, local artisans offer their products, featuring handmade crafts and ornaments): 2 orchid greenhouses (next to the Colonial Resort and in Kantenah Resort); special spots featuring plants, trees and exotic flowers, flamingo lakes (next to the Colonial Resort and in Kantenah Resort); 2 crocodile habitats (feeding exhibit; in Riviera Resort and Kantenah Resort); Bridges and eco-tours around the facilities surrounded by palm trees, jungle areas, mangroves and spectacular gardens; two indoor theaters; Medical Service (available 24 hours, not included); Weddings Gazebos; “Guest Services” desks managed by our public relations staff; Conference Rooms and computers with Internet access available at the Sports Bar (extra charge). Free basic Wi-Fi Internet access in all the Resort.

External Services*:

Hospitality Desks where tour operators provide information and assistance services; Travel agency; Car rental; Golf course nearby (carts with extra cost); Spa treatments; Medical Center; Motor Water Sports; Scuba diving and catamarans school; Gift shop; Boutiques; Crafts shops; Telecommunications (telephone, fax or Internet) and any other services not listed in the “all-inclusive” section.

*Extra Charge

  1. SPORTS & ENTERTAINMENT

Sports Facilities

6 tennis courts, 3 beach volleyball courts, 2 basketball courts, 2 badminton courts, 1 football field (artificial turf), 1-Pro football field (artificial turf), 2 paddle tennis courts, 1 archery field, 1 rifle shooting field and 1 multipurpose court, 2 shuffleboard, mini golf.

Grand Palladium Colonial and Grand Palladium Kantenah Resort & Spa Grand Palladium Colonial Resort & Spa

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Main Pool: Large 3,224 m2 lake-style swimming pool with 4 built-in Jacuzzis and swim-up bar Hours: 10:00am to 6:00pm, 1.50 m deep, with a separate pool for children. Hours: 10:00am to 6:00pm (winter) and 10:00am to 8:00pm (summer)

Children’s Water Park: Located in Grand Palladium Colonial Resort & Spa Hours: 9:00 am to 6:00 pm.

“El Secreto” Pool: Adults-only pool located in Grand Palladium Colonial with built-in Jacuzzi and open until midnight with bar service included. from 10:00am to 12:00am.

“El Rinconcito” Pool. Located in Grand Palladium Kantenah along the mall, with built-in Jacuzzi and bar service from 10:00 to 6:00 pm.

Grand Palladium White Sand and Grand Palladium Riviera Resort & Spa

Main Pool: Large 3,224 m2 lake-style swimming pool with 4 built-in Jacuzzis and swim-up bar Hours: 10:00am to 6:00pm, 1.50 m deep, with a separate pool for children. Hours: 10:00am to 6:00pm (winter) and 10:00am to 8:00pm (summer)

“La Isla” Pool: Adults-only pool located in Grand Palladium White Sands, with built-in Jacuzzi and open until midnight, bar service from 10:00am to 7:00pm.

“Spa” Pool: Adults-only pool located within the Spa, 1.60 m deep. Opening hours from 9:00am to 8:00pm.

“Las Rocas” Pool: Saltwater pool, opening hours from 10:00am to 6:00pm.

(*) Towel, sunbeds and umbrellas service at the pool and beach included. Guests can use all resort pools, except those located at The Royal Suites Yucatan which are for the exclusive use of guests staying there.

Sports activities

Aerobics, water gymnastics, table tennis, basketball, volleyball, soccer, tennis, petanque, water polo, darts, archery, rifle shooting, mini golf, participation games, paddle tennis, shuffleboard and badminton.

Water sports activities

Catamaran, Kayak, snorkeling, pedal boats, Wind-Surfing. Motorized activities are not included.

WITH EXTRA CHARGE: Deep sea fishing, excursions and scuba diving courses.

Entertainment

Daily activities on the beach and by the main pools and various night shows in the Grand Theater located at the Grand Palladium Colonial Resort & Spa and Grand Palladium Riviera Grand Resort and Spa; Shows for children in the theaters; Mini Disco for children, adults-only Sunset Boulevard Disco located at the Grand Palladium Riviera Resort & Spa, with air conditioning, from 11:00pm to 2:00am. Children under 18 are not permitted.

Baby Club

Open from 9:00am to 8:00pm for children 1 to 3 years old. Located within “El Ranchito” mini Club with indoor and outdoor areas. Specialized personnel. Facilities and activities: Playground, volleyball, paint room, crafts room, video, video games (PlayStation, Game Cube) and eco-tour around the Resort to learn about the region’s culture, flora and fauna.

“El Ranchito” Mini Club

Open from 9:00am to 11:00pm. for children 4 to 12 years old, with different activities according to ages. Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with indoor and outdoor areas where you can leave children under supervision. Large lawn area along with everything children might need for fun and comfort.

“Black & White” Junior Club Grand Palladium Colonial Resort & Spa

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Open from 11:00am to 12:00am. Only for teenagers between 13 and 19 years old. Located poolside “El Rinconcito”, at the Grand Palladium Kantenah Resort & Spa, featuring video arcade, online computer games, pool tables and football.

  1. FOOD AND BEVERAGES

14 Restaurants (9 a la carte)

Includes all meals at the resort’s restaurants according to their schedules and conditions; 24-hour snacks service at beachfront restaurants; unrestricted use of “a la carte” restaurants, reservations are not required (subject to availability), unlimited visits, pagers available, men must wear long pants and long sleeve shirts (no shorts allowed from age 12), national drinks until 2:00 am: international drinks available at some bars and a welcome drink. All restaurants are non-smoking except for “Gran Azul and La Laguna“.

Buffet Restaurants

“La Hacienda” Restaurant is located in Grand Palladium Colonial Resort & Spa.. Buffet service including Italian and Mexican specialties, Show Cooking and A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30

“Tikal” Restaurant is located in Grand Palladium Kantenah Resort & Spa.. Buffet service including Italian and Mexican specialties. Show Cooking and A/C. Breakfast: 7:00 to 10:30, Dinner: 18:30 to 22:00.

“El Gran Azul” Restaurant is located opposite the main swimming pool at Grand Palladium Colonial Resort & Spa. / Kantenah. Buffet served in a beautiful outdoor restaurant with a spectacular palapa and wonderful views over the main pool. Featuring Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.

“Kabah” Restaurant is located in Grand Palladium Riviera Resort & Spa. Buffet service including Italian and Mexican specialties, Show Cooking and A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30

“La Laguna” Restaurant: Buffet service next to the main pool of Grand Palladium White Sand Resort & Spa. / Riviera. Beautiful outdoor restaurant under a spectacular palapa with wonderful views over the main pool and the lake. Features Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.

“A la carte” Restaurants

Open: from 5:30pm to 10:30pm.Only for evening meals, dress code required

All of our restaurants are non-smoking, except Gran Azul and La Laguna.

“Mare Nostrum” Restaurant is opposite the Grand Palladium Kantenah Resort & Spalobby and offers “a la carte” dining featuring Mediterranean cuisine. Air conditioning.

Sumptuori Restaurant is opposite the Grand Palladium Kantenah Resort & Spalobby and offers “a la carte” dining featuring Japanese cuisine. Reservations required for the Tepanyaki Show. Air conditioning.

“La Adelita” Restaurant is opposite the Grand Palladium Colonial Resort & Spalobby and offers “a la carte” dining featuring Mexican cuisine. Air conditioning.

“El Dorado” Restaurant is located opposite the Grand Palladium Colonial Resort & Spalobby and offers “a la carte” dining with Steak House specialties. Air conditioning.

“Portofino” Restaurant is located opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining featuring Italian Trattoria cuisine. Air conditioning. Grand Palladium Colonial Resort & Spa

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“La Lola” Restaurant is opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining featuring Spanish cuisine. Air conditioning.

“Rodizio” Restaurant is opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining featuring Brazilian cuisine. Air conditioning.

“Ribs & More” Restaurant is located opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining with BBQ & Grill specialties. Air conditioning.

“Punta Emilia” Restaurant is located beachfront at Grand Palladium White Sand Resort & Spa and offers “a la carte” dining featuring fish and rice specialties. Outdoor restaurant. Reservations required.

Bars

Colonial Lobby Bar Open: 10:00 a.m. to 1:00 a.m.

“La Plaza” Bar (Colonial Lobby) Open: 8.30 p.m. to 11:00 p.m.

Kantenah Lobby Bar Open: 10:00 a.m. to midnight

White Sand Lobby Bar Open: 10:00 a.m. to midnight

Riviera Lobby Bar Open: 10:00 a.m. to 1:00 a.m.

“El Teatro” Bar (Riviera Lobby) Open: 8.30 p.m. to 11:00 p.m.

“El Rinconcito” Bar (in Kantenah adult pool) Open: 10:00 am to 6:00 p.m.

“La Jarra” Bar (Kantenah Beach) Open: 10:00 am to 6:00 p.m.

Secret Bar (in Colonial adult pool) Open: 10:00 a.m. to midnight

La Isla Bar (White Sand adults pool) Open: 10:00 am to 7:00 p.m.

Las Rocas Bar (Salt water pool) Open: 10:00 am to 6:00 p.m.

El Gran Azul Bar (Main Pool-Colonial Kantenah) Open: 10:00 a.m. to midnight

Swim-up Bar (Main Pool-Colonial Kantenah) Summer Hours: 10:00 am to 8:00 p.m.

Winter Hours: 10:00 a.m. to 6:00 p.m.

La Laguna Bar (White Sand / Riviera Main Pool) Open: 10:00 a.m. to midnight

Swim-Up Bar (White Sand / Riviera Main Pool) Summer Hours: 10:00 am to 8:00 p.m.

Winter Hours: 10:00 a.m. to 6:00 p.m.

Punta Emilia Beach Bar (White Sand Beach) Snacks from 12.00am to 5:00 pm.

Thematic from 5:00 am tomidnight

Beach Bar with Snacks (Colonial Beach) Open 24 hours

Snacks 24 hrs. From 8:00pm to 8:00am. No alcohol is served, only beer.

Churchill Bar (Smoking allowed) (Kantenah Lobby) Open: 6:00 p.m. to midnight

“Premium” Beverages Grand Palladium Colonial Resort & Spa

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Hemingway Bar (Kantenah Lobby) Open: 6:00 p.m. to midnight

Non- smoking. International “Premium” Beverages and selection of board games and books

Sports Bar (Colonial Lobby) Open: 10:00 a.m. to 1:00 a.m.

Snack service from 6:00 p.m. to 1:00 a.m. Featuring a giant screen TV for sporting events, pool tables, football, computers with Internet access*

Sunset Boulevard Nightclub Open: 11:00 p.m. to 2:00 a.m.

Bars at theme restaurants:

“Bamboo & Portofino” BarOpen: 5:30pm to 10:30pm

“Rodizio & Ribs & More” BarOpen: 5:30pm to 10:30pm

“Adelita & El Dorado” BarOpen: 5:30pm to 10:30pm

“Mare Nostrum & Sumptuori” BarOpen: 5:30pm to 10:30pm

  1. LOCATION

How to get to the Grand Palladium Colonial Resort & Spa

By car:

From the Cancun airport, take the Chetumal-Puerto Juarez highway towards Tulum, passing through the towns of Puerto Morelos, Playa del Carmen until you reach Puerto Aventuras. From this point, continue 5 more minutes and you’ll find see the entrance to the hotel on your left.

By taxi:

There’s a taxi stop at airport. The ride is around 80min / 90km at a cost of approximately $75 USD.

Transfer Service *:

Grand Palladium Colonial Resort & Spa offers its clients a shuttle service that will pick you up at the airport upon arrival and bring you to the hotel. Service is also provided to the airport for your return flight home. Reservations subject to availability and upon request. Approximate cost $160 USD round trip for 1 or 2 persons and $230 USD from 3 to 8 people.

  1. DESTINATION

Playa Del Carmen

It’s a romantic place with a very European lifestyle, People come here to relax and unwind. The beaches, sand, palm trees and cool sea breeze have turned it into a unique destination in the region. Quinta Avenida has become the meeting place of this multicultural and cosmopolitan Caribbean city. It’s lined up with craft shops and exclusive beachwear stores. The restaurants offer a wide array of cuisines, including Mexican, Mayan-Yucatan, French, Italian, German and Asian. Nightlife on the Beach is the most vibrant, lively and intense you’ll find on the Mayan Riviera. It’s where the character and energy of people from all around the world come together to create a unique multicultural environment. The beaches of Playa del Carmen are perhaps the only places in the Caribbean where you can admire the all seven shades of blue and turquoise green.

Sightseeing Tours*

Chichén – Itza: Add some interesting cultural, adventure and gastronomic experiences to your vacations. Chichén Itzá, that mystical city with famous Mayan ruins is regarded as one of the “New

Grand Palladium Colonial Resort & Spa

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Wonders of the World.” You will be amazed by the beautiful buildings you’ll discover in this place of worship, such as the Temple of a Thousand Columns, the Ball Court, or the most emblematic ones: the Temple of Kukulkan and the Observatory, which is a clear representation of the advanced knowledge of astronomy and mathematics this ancient Mayan civilization possessed.

Cozumel: Cozumel Island is known worldwide as one of the most beautiful spots for snorkeling and scuba diving. It also boasts the second largest coral reef in the world. Taking a 60 meters dive with excellent visibility is certainly a privilege you should not miss if you visit the Mexican Caribbean.

Rio Secreto: Live a fantastic and mystical journey through one of the most amazing natural wonders of the Mayan Riviera. The adventure begins right at the registration module, where you will be driven through the jungle to this natural reserve. You will then be greeted by a guide who will provide some interesting facts about this amazing mystical experience. You will get your complete outfit: wetsuit, helmet with a special lamp and special shoes. You will then be taken to a maze of endless corridors formed by ancient geological processes. You’ll walk and swim along a 600 meter easy-to-follow route while admiring thousands of stalactites and stalagmites in a protected natural reserve.

Xcaret: “Nature’s sacred paradise” is the world’s most famous eco-archeological park. Here you’ll find archaeological ruins, dolphin show, horses, tropical birds, butterflies, a bat cave, beaches…ou can also snorkel in the famous crystal-clear caves and its underground river. Visit the apiary, mushroom garden or turtle farm, take a trip to the rainforest or the coral reef aquarium, or simply enjoy the horsemen show. The Xcaret Mexico Spectacular Show is the number one show at the park. It brings 300 artists together on stage with a selection of the best music, dances and songs from Mexican folklore. And when the sun comes down, the sounds of pre-Hispanic drums, warriors lined-up and Mayan priests guarding the roads indicate that the show is about to begin. An incredible and colorful display that will take you back to the most important eras in Mexico’s history, including the re-creation of the amazing ball game.

Xel – Ha: It’s the perfect place for relaxing and doing some snorkeling. This natural aquarium is famous for its hundreds of brightly colored tropical fish and its spectacular rock formations. Here you can explore creeks, lagoons and caves fed by subterranean rivers. Xel-Ha is the most spectacular water theme park of the Mayan Riviera featuring the most amazing natural aquarium in the region. You can have lots of fun with family or friends thanks to the great selection of water activities, and natural and ecological attractions. Or let the crystal-clear currents of take you slowly down the magical lazy river on floating inner tubes.

-Xplor: It is a natural ecological park adventure. In this park you can experience the thrill of flying in 14 incredible zip lines on the tops of the trees, driving an amphibious vehicle along the road through the jungle and through caves and grottos, swim in an underground river surrounded by stalactites and stalagmites, paddle with your hands on a raft while you look amazing rock formations created by nature over millions of years.

Details:

Time Zone CST (UTC-6) Summer (DST) Central Daylight Time (UTC-5)

Official Language Spanish

Official Currency Mexican Peso

Population 149, 923 people

Voltage 110 V

Points of interest:

Distance to the Beach : 0 Km

Distance to Playa del Carmen: 32 Km

Distance to the airport : 80 Km

Distance to Cancun: 95 Km

Distance to Tulum: 30 Km

Distance to Xcaret and Xplor: 24 Km

Distance to the bus stop: 0 Km Grand Palladium Colonial Resort & Spa

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  1. CONFERENCE ROOMS

Groups and Conventions at The complex offers everything you need to celebrate special events such as meetings or conventions, with a total of 9 meeting rooms and a magnificent Conventions Center located in the Grand Palladium Riviera Resort & Spa. Its 505 m2 surface can be divided into 3 individual rooms: two 142 m2 rooms and one 217 m2 room. The Grand Palladium Resorts is the perfect place to hold any kind of event such as conventions, meetings and gala dinners for groups of 40 to 600 people.

We also offer the most advanced equipment (large screens, Internet, etc.) to meet all operational needs

CAPACITY AND DIMENSIONS OF THE GRAND MAYA COBA CONVENTIONS CENTER ROOM WEICHT LENGTH HEIGHT AREA M2 THEATER SCHOOL ” U ” RUSSIAN DINNER
GRAND MAYA COBA ROOM 14. 60 3.60 6.10 505 600 384 N/A N/A 360
MAYA ROOM 14.60 9.75 6.10 142 120 96 34 52 80
TULUM ROOM 14.60 9.75 6.10 142 120 96 34 52 80
COBA ROM 14.60 14.60 6.10 217 240 160 42 60 140
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