ACCOMMODATION FOOD & BEVERAGE TIPS FAQ ACTIVITIES PALLADIUM KIDS  WEATHER

 

 

RIVIERA MAYA FOOD & BEVERAGE

If it’s a wide variety of food you love, the Grand Palladium Riviera Maya offers an endless array of options and menus. During your stay you can enjoy different buffet restaurants for each meal (breakfast, lunch and dinner) and for dinner you can enjoy up to 9 different A la Carte restaurants with a variety of cuisines that will take you from Italy, passing through the Mediterranean, then to Brazil and finally finishing with the best Steak House. A selection that is sure to satisfy every palate, impeccable service and the best atmosphere that will make your stay a dream come true.

 

 

The Grand Palladium Hotel Group prides itself in making it possible for everyone to enjoy their vacations. Whether you are a couple, a group or a family the Grand Palladium Riviera Maya has something for everyone. If you or someone you are traveling with has any food allergies or special requirements your needs will be looked after. You can learn more about the Grand Palladium’s food allergy program in this short article and by watching this very informative video all about the program and the resorts accessibility. The Palladium Dietary Card program that will cater to guests with the following food allergens:

  •  Celiac –  Dark Green
  •  Nut allergy – Red
  •  Fruit and Vegetable allergy
  •  Seafood allergy –Purple
  • Egg allergy – Orange
  •  Dairy and Lactose allergy – White
  • Fish allergy – Blue
  •  Sodium Glutamate allergy – Pink
  • Type 2 Diabetic – Light Green

Guests are requested to contact the Front Desk or Guest services staff and let them know about their Food Allergies. You will then be given a card that can be carried along to the different restaurant around the resort. By showing the card at the restaurants, the Maître, Executive Chef or Food and Beverage Manager will give you the required assistance.

Food and Beverage contacts

Grand Palladium Colonial

  • dtoradjunto3.colonialkantenah@palladiumhotelgroup.com

Grand Palladium White Sand, TRS Yucatan Hotel

  • dtoradjunto2.whitesandriviera@palladiumhotelgroup.com

 

For a “Behind the Scenes” look at the Grand Palladium Riviera Maya, check out this article.

The kitchen Tour is offered Wednedays at 11:30 AM (if there is enough interest).  Closed toed shoes, long sleeves are required. Arrange with guest services.

 

The four resorts offer guests an extensive variety in food, beverages and entertainment. This includes:

  • Nine unlimited a la cartes
  • Five buffets
  • 26 bars(4 beach bars, 2 open 24/7 with food)
  • ROOM SERVICE from 11 am to 23 pm ? EXT. 8718
  • Room Service Menu (All Rooms)

 

THE DRESS CODE

Dress Code Guidelines – Riviera Maya
Prepared by Anne & Brenda, Managers,Unofficial Palladium.

We hope you will find this useful when trying to decide what to pack/wear if in doubt. While everyone will have their own thoughts on this, common sense will go a long way.

Enjoy your vacation !
Breakfast

Breakfast is usually eaten at a buffet. Please wear shorts & T shirt, or many wear a bathing suit with a coverup.  Foot wear required.

Lunch
Beach bars: Bathing suits OK. Please wear ftip flops or sandals.
Gran Azul & La Laguna (above main pools): Bathing suits with cover ups OK.Men please wear a T shirt.All need foot wear.
La Hacienda,Tikal, Kabah: DRY bathing suit with coverup. No tank tops for men. Foot wear.

Dinner
Buffets: For men & women: shorts & t shirts OK Footwear. No tank tops. No running shorts or beach wear.
A la Cartes: There is a dress code for men. Not for women which is unfortunate as many young women overlook any code of decorum by wearing very short, torn denim shorts etc. Most of us enjoy dressing up a bit in a sundress or nice capris. Men please do not wear cargo shorts.

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Official Dress Code:

  • A la Carte’s : formal pants, long or short and shirts with sleeves.
  • Dress code for buffets : casual attire, must not be wet.
  • Foot wear is required at all dining facilities including the Pool side restaurants.
  • All  restaurants are non smoking, except the Gran Azul and La Laguna.

dress code for men

 

 

BUFFET RESTAURANTS

The buffets are the perfect choice if  you are looking for a quick, convenient and safe option; if you want to always make the right choice when choosing your menu. Buffet restaurants serve breakfast, lunch and dinner. With a wide variety of dishes and stations, all guests will find a culinary option to their liking at any meal.

La Hacienda Restaurant: Located in Grand Palladium Colonial Resort & Spa.. Buffet service including Italian and Mexican specialties, Show Cooking and A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30

Tikal Restaurant: Located in Grand Palladium Kantenah Resort & Spa.. Buffet service including Italian and Mexican specialties. Show Cooking and A/C. Breakfast: 7:00 to 10:30, Dinner: 18:30 to 22:00.

El Gran Azul Restaurant: Located opposite the main swimming pool at Grand Palladium

Colonial Resort & Spa. / Kantenah. Buffet served in a beautiful outdoor restaurant with a spectacular palapa and wonderful views over the main pool. Featuring Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.

La Dalia Restaurant: Located in Grand Palladium White Sand Resort & Spa. Buffet service including Italian and Mexican specialties, Show Cooking and A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30

La Laguna Restaurant: Buffet service next to the main pool of Grand Palladium White Sand Resort & Spa.  Beautiful outdoor restaurant under a spectacular palapa with wonderful views over the main pool and the lake. Features Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.

 

 

A LA CARTE

 

A la carte restaurants are open from 5:30pm to 10:30pm. Only for evening meals, dress code required. All restaurants are non-smoking and have Air Conditioning, except Gran Azul and La Laguna which are open air.

NOTE: All  guests can use all the Restaurants Buffets, A la Carte and Bars, no matter where they are; except the Bars and Restaurant located in “The Royal Suites”, they are exclusive for the TRS Yucatan guests, select Travel Club members, and VIP guests.

Guests staying in TRS Hotels  can enjoy, without any additional charges, our lobster dishes in all the thematic restaurants located within the complex.

Adults only a la carte

  • On a rotating basis, the restaurant(s) will be designated as adult only for that evening. Guests may check with guest services,  the information can also be found on the bulletin boards.

Dinner Reservations

  • No reservations are required for the A la Carte restaurants.( With the exception of the Tepanyaki Show table at Sumptouri, the beach BBQ and Punta Emilia. These must be booked the day prior with guest services.)  If you have to wait you will be given a pager that will go off when your table is ready. You will have 15 min to arrive at the restaurant once it goes off.
  • Guests with A la carte reservation privileges, Royal, Travel Club Members with this option in their contract and VIP, Imperial Club (Air Transat) and Repeat guests who have visited 4 or more times (subject to change) may make reservations at any a la carte restaurant and these reservations may be made in advance or with Guest Services. Repeat guests are allow to reserve 3 a la carte restaurants, 6-7 stays are allow to reserve 5 a la carte restaurants and returning guests with 8 or more stays have unlimited reservation privileges. (subject to change)
  • If you have a group of ten or more people and you wish to dine together you may make a group reservation with guest services at least 24 hours in advance. The group will all have to choose a common entrée and dessert.
  • Punta Emilia a la carte and Teppanyaki (show cooking) tables at Sumptuori Restaurant; guests can make reservations (subject to availability, suggest booking as soon as possible) one day before by 1:30 PM with Guest Services.
  • Guest Service desk opens at 8AM will close for lunch at 1:30 PM and open again at 2:30 PM. Located in the Lobby.

Guests may order lobster for an additional charge ($) at any of the a la carte restaurants. Royal guests may also order the “Royal Lobster” or one of the other lobster entrees at no extra cost.

lobster

Royal guests, PTC Members and VIPs can make reservations in all of our a la carte restaurants at the guest service, butler or app. (directly not trough the app chat).

Grand Palladium guests can make reservation for Punta Emilia and Tepanyaki table, one day in advance at the guest service desk.

A reservation system for all Grand Palladium guests trough the chat at our app is available, staff respond the chat, if there is availability they confirm the reservation (reservations trough the chat for groups, Tepanyaki or Punta Emilia is not possible) they are usually for the same or next day,  the ticket is sent to the guests room.

So, if the guest wants to go with a reservation they need to download the app and chat when they are at the resort, we only offer spaces at the earlier sittings (5:60, 6:00 and 6:30 pm)

 

 

Chang Thai: Located off the Grand Palladium Kantenah Resort & Spa lobby. Thai theme foods sure to please at this new a la carte. Chang Thai menu

 

Sumptuori: Restaurant is opposite the Grand Palladium Kantenah Resort & Spa lobby and offers “a la carte” dining featuring Japanese cuisine. Reservations required for the Tepanyaki Show. Sumptuori menu

 

La Adelita: Restaurant is opposite the Grand Palladium Colonial Resort & Spa lobby and offers “a la carte” dining featuring Mexican cuisine. La Adelita menu

 

El Dorado: Restaurant is located opposite the Grand Palladium Colonial Resort & Spa lobby and offers “a la carte” dining with Steak House specialties. El Dorado menu

 

Portofino: Restaurant is located opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Italian Trattoria cuisine. Portofino menu

 

 La Lola: Restaurant is opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Spanish cuisine.  La Lola menu

 

O’pavao: Restaurant is opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Brazilian cuisine. Indulge your taste buds in an extensive variety of skewers, both vegetable and meat. ( many of which are meat). Start your experience of with a plate form the offerings at the salad bar followed by side of potato or rice and your choice skewered meat. Don’t forge to save room for dessert.

 

Ribs & More: Restaurant is located opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining with BBQ & Grill specialties. Ribs n More menu  Burger menu

 

Poseidon Beach Restaurant / Punta Emilia:( #46 on the new map ) is located beachfront at Grand Palladium White Sand Resort & Spa and offers “a la carte” dining featuring fish and rice specialties. Outdoor restaurant. Reservations required, one day before at the Public Relations desk. Open from 6:30 PM to 10:00 PM. No dress code applies. Punta Emila is also a 24 hour snack bar when not serving dinner. Punta Emilia menu  Punta Emilia snacks- beach bar)

 

 

TRS YUCATAN HOTEL EXCLUSIVE RESTAURANTS

In addition to the restaurants at the Grand Palladium complex. Guests staying at the Royal Suites Yucatan, select Travel Club Members and VIP guests; will enjoy the exclusive access to the following restaurants offering a 5 star dining experience:

ETIQUETTE: For gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants.

 Capricho:  From breakfast to dinner, indulge yourself in your favorite flavors. Imagine accompanying them with a natural fruit smoothie, a freshly brewed coffee, or a mimosa. In Capricho, you´ll discover fabulous á la carte dishes, as well as buffets and show cooking. A feast to satisfy your appetite.

Serving:

  • Breakfast: 07:00am-11:00am
  • Lunch :12:30pm-03:30pm
  • Dinner :06:00pm-10:30pm

Image may contain: people sitting, table and indoor

 

El Gaucho (Argentine Cuisine): Offering dinner from 5:30pm-10:30pm located within the T R S  Yucatan

From countryside of Argentina to the shores of the Caribbean, all in one bite. Enjoy the best cuts accompanied by traditional side dishes, as well as other Argentinian specialties, in a restaurant that takes pride in a passion for good food and sharing special moments with your loved ones at the dinner table.

Tentazione (Italian Cuisine) Offering dinner from 5:30pm-10:30pm located within the T R S  Yucatan

If a world renowned culinary culture exists, it is that of the Italians. Indulge in our exquisite menu and wine selection in an intimate and elegant ambiance. To top off the night, allow yourself to be seduced by our irresistible desserts. It will be, without a doubt, an offer you can´t refuse.

Image may contain: people sitting, table and indoor

 

La Bohème (French Cuisine) Offering dinner from5:30pm-10:30pm located within the T R S  Yucatan

From the refined interior decoration to each elaborate plate on the menu, the dedication found here makes this place a masterpiece. Inspired by the romantic French brasseries, La Bohème tempts guests with an irresistible welcome appetizer, á la carte specialties, and delicious cocktails. Oh, là là!

Image may contain: people sitting, table and indoor

 

Chic Cabaret & Restaurant : Offering a fun evening consisting of dinner and a show from 7:00pm-09:30pm

As the lights dim, hearts beat faster and the stage opens up to the most exquisite appetites. More than just a cabaret, a restaurant or a club, Chic Cabaret & Restaurant is an experience that transcends gastronomy and will sublimate your senses. Get ready for a show full of flavor and music. Let the show begin!

Image may contain: people sitting, living room, table and indoor

 

Helios Beach Club : Inspired by the famous beach clubs of Ibiza, Helios offers a unique and relaxed atmosphere, ideal for enjoying the fresh air and good music during breakfast, lunch or dinner. In addition to an extensive menu, the restaurant also boasts a delicious buffet, live shows, as well as many more surprises.

Serving:

  • Breakfast:07:00am-11:00am
  • Lunch :01:00pm-03:30pm
  • Dinner :06:00pm-11:00pm

 

 

You may also enjoy : (Subject to change as the Palladium upgrades to the NEW TRS Yucatan Hotel.)

 

  • Everyday at the Royal Suites Yucatan there is a different special offered from the Tasting Menu. Book the day ahead with your butler just like you would for the Chef’s Dinner.Tasting Menu

 

 Chef’s Martin Night

  • Chef’s Martin night is  held on Wednesdays and needs to be booked 1 day in advance. There is a limited number of seats.( usually outdoors on the terrace ). The meal consists of a  pre-set menu with the chef Martin, the menu is posted at the RST lobby.  Chefs Dinner

 

Royal BBQ  held daily around the pool

Thank you to Stacey Dawn Wyber for these great pictures.

 

THE FUN STUFF

 

Beach BBQ : A reservation is required, book at the guest services desk the morning prior to the day of the scheduled BBQ. The  beach BBQ is subject to the weather. There are two seatings, one at 7:00pm  and another at 8:30pm. The days on which the BBQ is held may change due to occupancy and or wedding parties. To avoid any confusion be sure to verify when you check in or with guest services located in the lobby.  There is wait service for drinks and the dress code is causal. Food is grilled outside and served buffet style. The menu consists mostly of grilled food – ribs, chicken, steak, etc.; along with  side dish options, salad bar, various breads/rolls, and fruits for dessert.  It’s a fun and festive atmosphere with a live band playing for you as you dine by candlelight under the stars.

Thank you to Jane Elizabeth and Lynn Shallenberger and Doug Purnell for these great pictures

Paella on Colonial beach, held on Sundays from 12 pm to 3:00pm near the Colonial Beach Bar. This is first come, first served.

Rock & Burger is held on Thursday’s from 12 – 2 pm at Las Olas beach bar.

 

Tea Time is offered at the  Grand Azul and La Laguna bars, as well as all of the lobby bars starting around 3pm. There is an assortment of  pastries and other freshly baked goodies available for your enjoyment.

 Continental Breakfast available in the Colonial lobby (at the bar) from around 5 am perfect for guests with early departures or tours. It includes coffee, teas and assorted pastries.

Breakfast with RAGGS for the young ones in your group is held on Wednesday mornings at 9:00 AM, reservations are required. Book your seat with guest services. Raggs Kids Menu

Cocktail Tasting

Every night at the Grand Palladium White Sand Lobby from  8pm to 11 pm you can enjoy tasting a new cocktail.

  • Monday – gin & tonics
  • Tuesday – Tequila & mezcal
  • Wednesday- Margaritas
  • Thursday – Rum night
  • Friday – Gin & Tonics
  • Saturday – Tequila & Mezcal
  • Sunday – Sangrias

Colonial & Kantenah Lobby

  • Monday – Mojito – Colonial
  • Tuesday – Gin & Tonic – Kantenah
  • Wednesday – Tequilla/ Mezcal – Colonial
  • Thursday – Sangria -Kantenah
  • Friday – Martini – Colonial
  • Saturday – Capiriña – Kantenah
  • Sunday – Whiskey – Colonial

Also every night  try the special Mojito & Caiprinha Bar in the terrace of Brazilian Restaurant; from 5:30pm to 10:30pm.

 

 

 

If you are a foodie like some of us, be sure to check out the RECIPES page; featuring some original Palladium favorites, new Palladium Exquisites and some tasty libations to wash it all down.

 

THE ROOM SERVICE

The Riviera Maya’s Grand Palladium Resorts offer the highest quality room service included in your stay. Enjoy the intimacy, comfort and exclusivity of our extensive selection, between 11 am and 11 pm. Our room service includes starters, main dishes and desserts for all tastes. Salads, sandwiches and wraps are a great option as starters or for a lighter bite. Quesadillas, hamburgers, pizza and pasta are some of our main dishes. Give in to your sweet tooth with desserts such as fruit, brownies or crème caramel. Palladium Premium provides a final elegant touch with gourmet recommendations, wines and cigars at an additional charge.

The service can be requested using telephone extension 8718

The Royal Room Service

The Royal Breakfast

07:00 – 11:00
“Fill your Suite with the aroma of freshly brewed coffee and indulge in a delicious breakfast. Fresh homemade muffins and croissants, toasts, pancakes, all egg dishes, seasonal fruits, fresh pressed juices and much more; our diverse menu offers a complete range of delights to start a perfect day.”
All Day Dining

11:00 – 23:00
“Enjoy a real in-room dining experience with a wide range of delicious options. The Quesadillas & Fajitas, full of traditional Mexican flavors, are great for lunch after a long day on the beach.”
The Royal Specialties

17:30 – 22:30
“A specially crafted, royal selection offers the very best of the world´s finest cuisines. Delicious Asian and seafood dishes, from a shrimp cocktail to a lobster, all complemented with savory salads or grilled vegetables. The extensive wine menu has something for everyone’s taste”.
Overnight

23:00 – 07:00
“A carefully elaborated overnight room service offers delicious snacks and Italian favorites, hamburgers, fajitas, quesadillas, tacos, burritos, refreshing drinks and cocktails. You can choose a side of chips, French fries, salad or fruit.”
Dial: 8718 – The approximate maximum time for delivery 40 minutes.

 

EXTRA AMENITIES (All Guests)

Make your vacation extraordinary when you choose to add that something special. Enjoy a romantic dinner, rose petals on the bed, aroma therapy, or a bottle of wine just to mention a few.

Romantic Dinner

 

 

 

THE BARS

 

 

 

Alcohol Riviera Maya

Cocktails Menu

Colonial Lobby Bar Open: 10:00 a.m. to 1:00 a.m.

La Plaza Bar  (Colonial Lobby) Open: 8.30 p.m. to 11:00 p.m.

Kantenah Lobby Bar  Open: 10:00 a.m. to midnight

White Sand Lobby Bar  Open: 10:00 a.m. to midnight

TRS Lobby Bar Open: 10:00 a.m. to 1:00 a.m.

El Teatro Bar (Riviera Lobby) Open: 8.30 p.m. to 11:00 p.m.

El Rinconcito Bar (in Kantenah adult pool) Open: 10:00 am to 6:00 p.m.

La Jarra Bar (Kantenah Beach) Open: 10:00 am to 6:00 p.m.

Secret Bar (in Colonial adult pool) Open: 10:00 a.m. to midnight

La Isla Bar (White Sand adults pool) Open: 10:00 am to 7:00 p.m.

Las Rocas Bar (Salt water pool) Open: 10:00 am to 6:00 p.m.

El Gran Azul Bar (Main Pool-Colonial Kantenah) Open: 10:00 a.m. to midnight

Swim-up Bar (Main Pool-Colonial Kantenah) Summer Hours: 10:00 am to 8:00 p.m. Winter Hours: 10:00 a.m. to 6:00 p.m.

La Laguna Bar (White Sand / Riviera Main Pool) Open: 10:00 a.m. to midnight

Swim-Up Bar (White Sand / Riviera Main Pool) Summer Hours: 10:00 am to 8:00 p.m. Winter Hours: 10:00 a.m. to 6:00 p.m.

Poseidon/ Punta Emilia Beach Bar (White Sand Beach # 46 on new map) Snacks from 12.00am to 5:00 pm. Thematic from 5:00 pm to midnight.

Beach Bar(s) with Snacks (Las Olas /Colonial Beach) Open 24 hours Snacks 24 hrs. From 8:00pm to 8:00am. No alcohol is served, only beer. Las Olas Cocktail Menu  Las Olas Snack Menu

 

Churchill Bar (Smoking allowed) (Kantenah Lobby) Open: 6:00 p.m. to midnight “Premium” Beverages

Hemingway Bar (Kantenah Lobby) Open: 6:00 p.m. to midnight Non- smoking, air conditioned. International “Premium” Beverages and selection of board games and books to borrow. You may also donate your books for the next traveler looking for something new to read. (It can be a little dark souse your phone for extra illumination.) Offers Peti Fours, specialty coffees,  Miller beer available upon request. Special Coffee / Chocolate Coffee menu

  • Enjoy the chocolate selection every Thursday evening starting at 6pm

Tequila Selection photo credit to Stacey Dawn Wyber

 

Sports Bar (Colonial Lobby) Open: 10:00 a.m. to 1:00 a.m. Snack service from 6:00 p.m. to 1:00 a.m. Featuring a giant screen TV for sporting events, pool tables, football, computers with internet access.  Sports Bar Menu

Bars at A la Carte restaurants:

  • LaLola & Portofino : Bar Open: 5:30pm to 10:30pm
  • O’pavao & Ribs & More : Bar Open: 5:30pm to 10:30pm
  • Adelita & El Dorado : Bar Open: 5:30pm to 10:30pm
  • Chang Thai & Sumptuori : Bar Open: 5:30pm to 10:30pm

THE MENUS

**All menus are subject to change.

 

 

ACCOMMODATION FOOD & BEVERAGE TIPS FAQ ACTIVITIES PALLADIUM KIDS WEATHER

 

 

 

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    RIVIERA MAYA FOOD & BEVERAGE If it’s a wide variety of food you love, the Grand Palladium Riviera Maya offers an endless array of options and menu
    [See the full post at: Riviera Maya Food & Beverage]

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