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Hotel: The Royal Suites Yucatán by Palladium Category: 5 * Exclusive All Inclusive Brand: The Royal Suites By Palladium Address: Carr Federal Chetumal – Puerto Juárez Km 256-100 Municipio Solidaridad
Playa del Carmen, Quintana Roo
Phone: +52 984 877 21 00 FAX: +52 984 877 21 05 Email: acliente.riviera@palladiumhotelgroup.com Local currency: Mexican Peso Payment options: Credit Cards, VISA, MASTERCARD and AMERICAN EXPRESS GPS-Pos: 20 ° 37’53 “N 87 ° 4’23” W Tax Total: 11% Construction: 2005, last renovation: 2013 Hotel Type: Holiday Resort, Beach Resort, weddings, events, conferences & incentives.
Important Note: Children under 18 are not permitted at The Royal Suites Yucatán by Palladium
Total rooms: 130
Updated: May 18, 2015
1. GENERAL INFORMATION
Breathtaking landscapes, lovely natural settings, gourmet restaurants for a perfect dinner, maximum privacy and sophisticated personalized services, that’s what you’ll find in this romantic oasis where everything revolves around you: The Royal Suites Yucatan by Palladium.
The adults-only resort, The Royal Suites Yucatan by Palladium is located near the fisherman’s town of Akumal, 25 minutes away from Playa del Carmen, and adjacent to Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium White Sand Resort & Spa and Grand Palladium Riviera Resort & Spa. Designed exclusively for adults, the “Exclusive All Inclusive” hotel The Royal Suites Yucatan by Palladium offers guests special amenities as well as complete access and unlimited use of the facilities and services located at the other 4 Grand Palladium resorts within the Grand Palladium Riviera Maya Resort & Spa complex. The hotel also has 5 buffet and 9 “a la carte” restaurants, 25 bars, 9 swimming-pools and sports facilities located throughout the resort.
The Royal Suites Yucatan by Palladium is managed according to the quality control system of Palladium Hotels & Resorts which guarantees an excellent level of consistent quality to our guests. Palladium Hotels & Resorts made the decision years ago to dedicate as much as possible to the protection of the environment. Our five resorts in the Mayan Riviera were the first in our hotel chain designed under this criterion. In fact, most of our facilities adhere to this philosophy. Their design reflects a perfect harmony between modern and luxurious accommodations and the area’s lush natural environment.
The Royal Suites Yucatán by Palladiumhas won a global certification of sustainable tourism by EarthCheck for adhering to the highest standards of environmental conservation, and the Travelife Gold Award. The Royal Suites Yucatán by Palladium
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2. HOTEL SERVICES
24hrs. private front desk with international “premium” beverages, check-in from 3:00 pm, check-out until 12:00 pm, laundry service*, wake-up service, currency exchange, luggage room, outdoor parking, disabled access, security personnel, fire alarm, hairdresser*, beauty salon*, gift/souvenir shop*, boutique *, Photoshop*, tequila shop*, games and activities by the pool and on the beach, free basic Wi-Fi. Night entertainment, Sunset Boulevard disco featuring Caribbean and international music, “Nuestra Señora de las Nieves” church located in the Grand Palladium Colonial Resort & Spa, Catholic masses are held every Sunday and on special dates. Internet in the rooms* Internet and in the Sports Bar*.
Exclusive Services at The Royal Suites Yucatan
By combining the 5 hotels located in the Grand Palladium Riviera Maya complex, guests staying at The Royal Suites Yucatan by Palladium can enjoy the facilities and personalized services of this intimate adults-only resort featuring 130 suites and also private and exclusive check-in, personalized service, swimming pool with Jacuzzi, pool and lobby bar with a selection of international and premium drinks. Exclusive lobby bar and air conditioning. Free Internet at in the reception area and in rooms. Room service free. Unlimited dining at our restaurants “a la carte” with the possibility of anticipated reservation. Internal transportation when upon request. Mini-bar with beverages and snacks refilled daily. Daily news delivery if requested in advance. Turndown service, exclusive (sp) signature restaurant “El Jardín”. Exclusive beach area with waiter service and Balinese beds, butler service, bottles of liquor in the room (vodka, rum, whiskey and tequila) refilled every 7 days (wine cellar *).
Butler Services
Management of your daily activities and appointments, advanced reservations at the restaurants, Spa, nearby golf course, water sports center, etc., DVD movies, booking of excursions and visits, arrange transportation within the complex, arrange taxi rides/transfers to any restaurant or leisure venue around the area (restaurants, golf course, etc.* extra charge), provide office services assistance (fax*, phone messages*, etc.). Other services with charges: scented bath preparation, aromatherapy, body oils, shoe shine, etc.
Other services and facilities in the complex
Guests can find a wide range of facilities around the complex: 4 spacious and elegant lobbies; Crafts Plaza (several times during the week, local artisans offer their products, featuring typical crafts and ornaments): 2 orchid greenhouses (next to the Colonial Resort and in Kantenah Resort); special spots featuring plants, trees and exotic flowers, flamingo lakes (next to the Colonial Resort and in Kantenah Resort); 2 crocodile habitats (feeding exhibit; in Riviera Resort and Kantenah Resort); bridges and eco-tours around the facilities surrounded by palm trees, jungle areas, mangroves and spectacular gardens; two indoor theaters; medical services (available 24 hours, extra charge); Weddings Gazebos; “Guest Services” desks managed by our public relations staff; Conference Rooms and computers with Internet access available at the Sports Bar (extra charge). Free Wi-Fi Internet access in all our lobbies (restricted access). Internet in the rooms*
External Services*: Hospitality Desks where tour operators provide information and assistance; Travel Agency; car rental; golf course nearby (carts with extra cost); Spa treatments; Medical Center; Motor Water Sports; Scuba diving and catamarans school; Gift shop; Boutiques; Crafts shops; Telecommunications (telephone, fax or Internet) and any other services not listed in the “all-inclusive” section. The Royal Suites Yucatán by Palladium
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*Extra Charge
3. SPORTS & ENTERTAINMENT
Sports Facilities
6 tennis courts, 3 beach volleyball courts, 2 basketball courts, 2 badminton courts, 1 football field (artificial turf), 1-Pro football field (artificial turf), 2 paddle tennis courts, 1 archery field, 1 rifle shooting field and 1 multipurpose court, 2 shuffleboard, mini golf.
Exclusive beach area: The Royal Suites Yucatan by Palladium guests can enjoy a secluded beach area located next to the Bar “La Jarra” at the Grand Palladium Kantenah Resort & Spa. Waiter service and Balinese beds. Transportation to this area is available upon request.
Exclusive Pool at The Royal Suites Yucatan by Palladium: with integrated Jacuzzi. Waiter service, towels and Balinese beds.
In addition, guests staying at The Royal Suites Yucatan by Palaldium can use the pools located at the other resorts inside the complex.
Grand Palladium Colonial and Grand Palladium Kantenah Resort & Spa
Main Pool: Large 3,224 m2 lake-style swimming pool with 4 built-in Jacuzzi’s and swim-up bar Hours: 10:00am to 6:00pm, 1.50 m deep, with a separate pool for children. Hours: 10:00am to 6:00pm (winter) y 10:00am to 8:00pm (summer)
“El Secreto” Pool: Adults-only pool located in Grand Palladium Colonial with built-in Jacuzzi and open until midnight with bar service included. from 10:00am to 12:00am.
“El Rinconcito” Pool. Located in Grand Palladium Kantenah along the mall, with built-in Jacuzzi and bar service from 10:00 to 6:00 pm.
Grand Palladium White Sand and Grand Palladium Riviera Resort & Spa
Main Pool: Large 3,224 m2 lake-style swimming pool with 4 built-in Jacuzzi and swim-up bar Hours: 10:00am to 6:00pm, 1.50 m deep, with a separate pool for children. Hours: 10:00am to 6:00pm (winter) y 10:00am to 8:00pm (summer)
“La Isla” Pool: Adults-only pool located in Grand Palladium White Sands, with built-in Jacuzzi and open until midnight, bar service from 10:00am to 7:00pm.
“Spa” Pool: Adults-only pool located within the Spa, 1.60 m deep. Opening hours from 9:00am to 8:00pm.
“Las Rocas” Pool: Saltwater pool, opening hours from 10:00am to 6:00pm.
(*) Towel, sunbeds and umbrellas service located at the pool and beach included. Guests can use all resort pools, except those located at The Royal Suites Yucatan which are for the exclusive use of guests staying there.
Sports activities
Aerobics, water gymnastics, table tennis, basketball, volleyball, soccer, tennis, petanque, water polo, darts, archery, rifle shooting, mini golf, participation games, paddle tennis, shuffleboard and badminton. The Royal Suites Yucatán by Palladium
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Water sports activities
Catamaran, Kayak, snorkeling, pedal boats, Wind-Surfing. No motorized activities included.
WITH EXTRA CHARGE: Deep sea fishing, excursions and scuba diving courses.
Entertainment
Daily activities on the beach and by the main pools and various night shows in the Grand Theater located at the Grand Palladium Colonial Resort & Spa and Grand Palladium Riviera Grand Resort and Spa; Shows for children in the theaters; Mini Disco for children, adults-only Sunset Boulevard Disco located at the Grand Palladium Riviera Resort & Spa, with air conditioning, from 11:00pm to 2:00am. Children under 18 are not permitted.
4. FOOD AND BEVERAGES
Exclusive restaurant “El Jardin” restaurant of personalized service, breakfast 7:00 to 11:00 and dinner from 18:00 to 22:00, mixed service (Buffet and a la carte).
Exclusive bars of The Royal Suites Yucatan by Palladium
Lobby Bar “Royal” located at the reception. Hours: 08:00 – 00:00 hrs.
Bar “La Terraza”, located in the pool of The Royal Suite Yucatan by Palladium Hours: 08:00 – 00:00 hrs.
All bars of The Royal Suites Yucatan by Palladium serving international drinks and “premium” drinks.
14 Restaurants (9 a la carte)
Includes all meals at the resort’s restaurants according to their schedules and conditions; 24-hour snacks service at beachfront restaurants; unrestricted use of “a la carte” restaurants, reservations are not required (subject to availability), unlimited visits, pagers available, men must wear long pants and long sleeve shirts (no shorts allowed from age 12), national drinks until 2:00 am: international drinks available at some bars and a welcome drink. All restaurants are non-smoking except for “Gran Azul and La Laguna“.
Buffet Restaurants
“La Hacienda” Restaurant is located in Grand Palladium Colonial Resort & Spa.Buffet service including Italian and Mexican specialties, Show Cooking and A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30
“Tikal” Restaurant is located in Grand Palladium Kantenah Resort & Spa.Buffet service including Italian and Mexican specialties. Show Cooking and A/C. Breakfast: 7:00 to 10:30, Dinner: 18:30 to 22:00.
“El Gran Azul” Restaurant is located opposite the main swimming pool at Grand Palladium Colonial Resort & Spa. / Kantenah. Buffet served in a beautiful outdoor restaurant with a spectacular palapa and wonderful views over the main pool. Featuring Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.
“Kabah” Restaurant is located in Grand Palladium Riviera Resort & Spa. Buffet service including Italian and Mexican specialties, Show Cooking and A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30 The Royal Suites Yucatán by Palladium
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“La Laguna” Restaurant: Buffet service next to the main pool of Grand Palladium White Sand Resort & Spa. / Riviera. Beautiful outdoor restaurant under a spectacular palapa with wonderful views over the main pool and the lake. Features Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.
“A la carte” Restaurants
Open: from 5:30pm to 10:30pm.Only for evening meals, dress code required
All of our restaurants are non-smoking, except Gran Azul and La Laguna.
“Mare Nostrum” Restaurant is opposite the Grand Palladium Kantenah Resort & Spalobby and offers “a la carte” dining featuring Mediterranean cuisine. Air conditioning.
Sumptuori Restaurant is opposite the Grand Palladium Kantenah Resort & Spalobby and offers “a la carte” dining featuring Japanese cuisine. Reservations required for the Tepanyaki Show. Air conditioning.
“La Adelita” Restaurant is opposite the Grand Palladium Colonial Resort & Spalobby and offers “a la carte” dining featuring Mexican cuisine. Air conditioning.
“El Dorado” Restaurant is located opposite the Grand Palladium Colonial Resort & Spalobby and offers “a la carte” dining with Steak House specialties. Air conditioning.
“Portofino” Restaurant is located opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining featuring Italian Trattoria cuisine. Air conditioning.
“La Lola” Restaurant is opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining featuring Spanish cuisine. Air conditioning.
“Rodizio” Restaurant is opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining featuring Brazilian cuisine. Air conditioning.
“Ribs & More” Restaurant is located opposite the Grand Palladium White Sand Resort & Spalobby and offers “a la carte” dining with BBQ & Grill specialties. Air conditioning.
“Punta Emilia” Restaurant is located beachfront at Grand Palladium White Sand Resort & Spa and offers “a la carte” dining featuring fish and rice specialties. Outdoor restaurant. Reservations required.
Bars
Colonial Lobby Bar Open: 10:00 a.m. to 1:00 a.m.
“La Plaza” Bar (Colonial Lobby) Open: 8.30 p.m. to 11:00 p.m.
Kantenah Lobby Bar Open: 10:00 a.m. to midnight
White Sand Lobby Bar Open: 10:00 a.m. to midnight
Riviera Lobby Bar Open: 10:00 a.m. to 1:00 a.m.
“El Teatro” Bar (Riviera Lobby) Open: 8.30 p.m. to 11:00 p.m.
“El Rinconcito” Bar (in Kantenah adult pool) Open: 10:00 am to 6:00 p.m. The Royal Suites Yucatán by Palladium
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“La Jarra” Bar (Kantenah Beach) Open: 10:00 am to 6:00 p.m.
Secret Bar (in Colonial adult pool) Open: 10:00 a.m. to midnight
La Isla Bar (White Sand adults pool) Open: 10:00 am to 7:00 p.m.
Las Rocas Bar (Salt water pool) Open: 10:00 am to 6:00 p.m.
El Gran Azul Bar (Main Pool-Colonial Kantenah) Open: 10:00 a.m. to midnight
Swim-up Bar (Main Pool-Colonial Kantenah) Summer Hours: 10:00 am to 8:00 p.m.
Winter Hours: 10:00 a.m. to 6:00 p.m.
La Laguna Bar (White Sand / Riviera Main Pool) Open: 10:00 a.m. to midnight
Swim-Up Bar (White Sand / Riviera Main Pool) Summer Hours: 10:00 am to 8:00 p.m.
Winter Hours: 10:00 a.m. to 6:00 p.m.
Punta Emilia Beach Bar (White Sand Beach) Snacks from 12.00am to 5:00 pm.
Thematic from 5:00 am tomidnight
Beach Bar with Snacks (Colonial Beach) Open 24 hours
Snacks 24 hrs. From 8:00pm to 8:00am. No alcohol is served, only beer.
Churchill Bar (Smoking allowed) (Kantenah Lobby) Open: 6:00 p.m. to midnight
“Premium” Beverages
Hemingway Bar (Kantenah Lobby) Open: 6:00 p.m. to midnight
Non- smoking. International “Premium” Beverages and selection of board games and books
Sports Bar (Colonial Lobby) Open: 10:00 a.m. to 1:00 a.m.
Snack service from 6:00 p.m. to 1:00 a.m. Featuring a giant screen TV for sporting events, pool tables, football, computers with Internet access*
Sunset Boulevard Nightclub Open: 11:00 p.m. to 2:00 a.m.
Bars at theme restaurants:
“Bamboo & Portofino” BarOpen: 5:30pm to 10:30pm
“Rodizio & Ribs & More” BarOpen: 5:30pm to 10:30pm
“Adelita & El Dorado” BarOpen: 5:30pm to 10:30pm
“Mare Nostrum & Sumptuori” BarOpen: 5:30pm to 10:30pmThe Royal Suites Yucatán by Palladium
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5. LOCATION
How to get to The Royal Suites Yucatán by Palladium
By car:
From the Cancun airport, take the Chetumal-Puerto Juarez highway towards Tulum, passing through the towns of Puerto Morelos and Playa del Carmen until you reach Puerto Aventuras. From this point, continue 5 more minutes and you’ll find see the entrance to the hotel on your left.
By taxi:
There’s a taxi stop at airport. The ride is around 80min / 90km at a cost of approximately $75 USD.
Transfer Service *:
Grand Palladium Colonial Resort & Spa offers its clients a shuttle service that will pick you up at the airport upon arrival and bring you to the hotel. Service is also provided to the airport for your return flight home. Reservations subject to availability and upon request. Approximate cost $160 USD round trip for 1 or 2 persons and $230 USD from 3 to 8 people.
Playa Del Carmen
It’s a romantic place with a very European lifestyle, People come here to relax and unwind. The beaches, sand, palm trees and cool sea breeze have turned it into a unique destination in the region. Quinta Avenida has become the meeting place of this multicultural and cosmopolitan Caribbean city. It’s lined up with craft shops and exclusive beachwear stores. The restaurants offer a wide array of cuisines, including Mexican, Mayan-Yucatan, French, Italian, German and Asian. Nightlife on the Beach is the most vibrant, lively and intense you’ll find on the Mayan Riviera. It’s where the character and energy of people from all around the world come together to create a unique multicultural environment. The beaches of Playa del Carmen are perhaps the only places in the Caribbean where you can admire the all seven shades of blue and turquoise green.
Sightseeing Tours*
Chichén – Itza: Add some interesting cultural, adventure and gastronomic experiences to your vacations. Chichén Itzá, that mystical city with famous Mayan ruins is regarded as one of the “New Wonders of the World.” You will be amazed by the beautiful buildings you’ll discover in this place of worship, such as the Temple of a Thousand Columns, the Ball Court, or the most emblematic ones: the Temple of Kukulkan and the Observatory, which is a clear representation of the advanced knowledge of astronomy and mathematics this ancient Mayan civilization possessed.
Cozumel: Cozumel Island is known worldwide as one of the most beautiful spots for snorkeling and scuba diving. It also boasts the second largest coral reef in the world. Taking a 60 meters dive with excellent visibility is certainly a privilege you should not miss if you visit the Mexican Caribbean.
Rio Secreto: Live a fantastic and mystical journey through one of the most amazing natural wonders of the Mayan Riviera. The adventure begins right at the registration module, where you will be driven through the jungle to this natural reserve. You will then be greeted by a guide who will provide some interesting facts about this amazing mystical experience. You will get your complete outfit: wetsuit, helmet with a special lamp and special shoes. You will then be taken to a maze of endless corridors formed by ancient geological processes. You’ll walk and swim along a 600 meter easy-to-follow route while admiring thousands of stalactites and stalagmites in a protected natural reserve.
Xcaret: “Nature’s sacred paradise” is the world’s most famous eco-archeological park. Here you’ll find archaeological ruins, dolphin show, horses, tropical birds, butterflies, a bat cave, beaches…ou can also snorkel in the famous crystal-clear caves and its underground river. Visit the apiary, mushroom garden or turtle farm, take a trip to the rainforest or the coral reef aquarium,
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or simply enjoy the horsemen show. The Xcaret Mexico Espectacular Show is the number one show at the park. It brings 300 artists together on stage with a selection of the best music, dances and songs from Mexican folklore. And when the sun comes down, the sounds of pre-Hispanic drums, warriors lined-up and Mayan priests guarding the roads indicate that the show is about to begin. An incredible and colorful display that will take you back to the most important eras in Mexico’s history, including the re-creation of the amazing ball game.
Xel – Ha: It’s the perfect place for relaxing and doing some snorkeling. This natural aquarium is famous for its hundreds of brightly colored tropical fish and its spectacular rock formations. Here you can explore creeks, lagoons and caves fed by subterranean rivers. Xel-Ha is the most spectacular water theme park of the Mayan Riviera featuring the most amazing natural aquarium in the region. You can have lots of fun with family or friends thanks to the great selection of water activities, and natural and ecological attractions. Or let the crystal-clear currents of take you slowly down the magical lazy river on floating inner tubes.
-Xplor: It is a natural ecological park adventure. In this park you can experience the thrill of flying in 14 incredible zip lines on the tops of the trees, driving an amphibious vehicle along the road through the jungle and through caves and grottos, swim in an underground river surrounded by stalactites and stalagmites, paddle with your hands on a raft while you look amazing rock formations created by nature over millions of years.
Details:
Time Zone CST (UTC-6) Summer (DST) Central Daylight Time (UTC-5)
Official Language Spanish
Official Currency Mexican Peso
Population 149, 923 people
Voltage 110 V
Points of interest:
Distance to the Beach 0 Km
Distance to Playa del Carmen 32 Km
Distance to the airport 80 Km
Distance to Cancun 95 Km
Distance to Tulum 30 Km
Distance to Xcaret and Xplor 24 Km
Distance to the bus stop: 0 Km
7. MEETING ROOMS
Groups and Conventions at the complex offers everything you need to celebrate special events such as meetings or conventions, with a total of 9 meeting rooms and a magnificent Conventions Center located in the Grand Palladium Riviera Resort & Spa. Its 505 m2 surface can be divided into 3 three individual rooms: two 142 m2 rooms and one 217 m2 room. The Grand Palladium Resort are the perfect place to hold any kind of event such as conventions, meetings and gala dinners for groups of 40 to 600 people.
We also offer the most advanced equipment (large screens, Internet, etc.) to meet all operational needs.
CAPACITY AND DIMENSIONS OF THE GRAND MAYA COBA CONVENTIONS CENTER The Royal Suites Yucatán by Palladium
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| ROOM | WIDTH | LENGTH | HEIGHT | AREA M2 | THEATER | SCHOOL | ” U ” | RUSSIAN | DINNER |
| GRAND MAYA COBA ROOM | 14. 60 | 3.60 | 6.10 | 505 | 600 | 384 | N/A | N/A | 360 |
| MAYA ROOM | 14.60 | 9.75 | 6.10 | 142 | 120 | 96 | 34 | 52 | 80 |
| TULUM ROOM | 14.60 | 9.75 | 6.10 | 142 | 120 | 96 | 34 | 52 | 80 |
| COBA ROM | 14.60 | 14.60 | 6.10 | 217 | 240 | 160 | 42 | 60 | 140 |