We will Definitely be back! Kantenah FS

[Anne]

Copied with permission from Miron

We love coming to the Riviera Maya, but we have never been before to this resort. We stated at FS at Kantenah w two kids ages 9 and 5. We stayed at building 50 and loved the location. Close to the beach and across the FS pool and buffets

The resort is stunning. Located within the jungle and mangroves, wildlife is everywhere, and our kids loooved it. We counted over 100 iguanas, saw a snake, agoutis, coatis and a basilisk lizard.
Service is just out of this world, everywhere. From the people taking care of the grounds to the Buttler team. Daniela, Guillermo and Rogelio made our stay the most special. They were so helpful. Our kids got sick (respiratory) and helped us get the dr to the room, let us know when medication was ready, make sure that we had all we needed in the room all the time, informed us about the entertainment every day and surprised our kids with spectacular balloon art one night when we came back to the room.

Lizbeth at the FS pool is the kindest, hard working and attentive waitress. Always making sure people were happy and served. Our days in the pool were always brightened by her service.
Fernanda the FS manager is a star. Always checking around, making sure all is going well, helping tidy the areas, talking to customers, really made a difference to see a Manager so involved and caring.

Rooms: just wow. This is the best room we ever had in any resort. We had a swim up and it was so fun! Everything was perfect; comfortable, modern, always restocked, good water temperature and pressure. Absolutely no complaints.

Pools and beach: just so fun and perfect. Unfortunately we had very windy days and we couldn’t go to the beach as often as we would like, nature, but the beach is super nice, the loungers super comfortable and never had a problem to get one available. Pools are great. We went to all 3, colonial, WS and FS. We spent most of our time at FS, where it’s super relaxed and there’s so much entertainment. Kids also made friends because all the families returning every day. My son would go to the Teen club after lunch for an hour too, to get out of the sun a little.

Food: we don’t come here to eat at Michelin star restaurants, so we found the food, quality and selection of the buffets and restaurants was great. We mostly ate at the Nest, where we loved the smaller buffet and kids liked going to the kids area after eating. We also tried Gran Azul several times for lunch and Hacienda. All good. Es Niu is great; we ate so many shrimp tacos. Their tuna tostada is great and our kids loved the calamari. We also went to Bravo, el Dorado and Japanese and had great meals.

For transfer we booked w Canada transfers and was the best thing we did. Came directly from the airport and was very comfortable.

Very sad to leave and will definitely be back. After this it will be very difficult to match.

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