Daily tips

Download the APP before going. You can then see daily activities, menus & book restaurants once you arrive.

Palladium APP

• This reply was modified 9 months ago by Anne.

Looking for recycled books in RM? Churchills has some off Kantenah lobby.

If you are staying in any TRS or any  Family Select download What’s App to your phone. The butlers use What’s App to keep in touch daily.

Suggested packing list  Packing List

Highly suggest getting up for a sunrise. Grab a coffee at the lobby & enjoy. (Ask for a “to go” cup.)

Sunrise Riviera Maya

• This reply was modified 8 months, 4 weeks ago by Anne.

Tips for visiting an AI

Do you and your Si want to enjoy an adult only night to attend Chic or other romantic dinner? Babysitters can be arranged the day before via Guest Services. Here is the info  Babysitting

We have PDF downloadable maps here. This is the map for Riviera Maya.

Riviera Maya map.

Currently in Riviera Maya & want to visit the Family Select? You can purchase a bracelet to access FS. Currently it is subject to availability & price may change. $80 per day for 2 people in a room.

• This reply was modified 7 months, 3 weeks ago by Anne.

Most of the beds in Riviera Maya are either full (matrimonial) or king.  Here are the bed dimensions in Mexico.

Mexican bed sizes

• This reply was modified 7 months, 3 weeks ago by Anne.

Tipping:  Here is a handy guide to tipping at an AI. While tipping is optional, the staff do greatly depend on tips and appreciate them.  It is best to tip in pesos but US dollars are also acceptable (no foreign coins)

Tipping