Upgraded – Unofficial Palladium

This topic has 19 replies, 2 voices, and was last updated 1 month, 2 weeks ago by Anne.

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- May 10, 2024 at 4:27 am #31327
  keith0509
  Participant
  Our trip is now 4 weeks away and we are getting so excited.
  
  We have managed to upgrade to Family Select Swim up room 🙂
  
  We have a couple of questions:
  
  We have a Bali bed included, are they at the room or at the beach?
  
  The WiFi that we will have in the room I assume will be quite good but what will it be like around the resort? Do we get any sort of premium WiFi?
- May 10, 2024 at 8:25 am #31328
  Anne
  Keymaster
  The Bali bed will be at the Family Select beach.
  
  The Wi Fi is very good around the resort, & even at the beach. I wouldn’t upgrade unless you need something additional for work purposes.
- May 11, 2024 at 6:06 am #31333
  keith0509
  Participant
  So how does it work with the Bali bed, will we be allocated a specific bed or is it 1st come 1st served so to speak?
- May 11, 2024 at 9:02 am #31334
  Anne
  Keymaster
  They are first come first served. I saw a picture yesterday and it looked like there are plenty available.
- May 13, 2024 at 3:34 am #31341
  keith0509
  Participant
  So are only so many allocated to certain rooms within Family Select or can anyone in Family select use them?
  
  Also can the Bali beds of TRS be used by Family Select customers?
- May 13, 2024 at 8:08 am #31342
  Anne
  Keymaster
  The FS beach is separate and roped off so that area is delegated to FS guests. Any FS guests can use them. You can also use the TRS area.
  
  I don’t know if this video will open FS beach by Pat. It is on the Unofficial Palladium Facebook page and shows the FS beach.
- May 13, 2024 at 1:43 pm #31345
  keith0509
  Participant
  Thanks Anne but unfortunately the link doesn’t work it says “This video is no longer available”.
  
  Also do you know where is the best place to snorkel off the beach?
- May 14, 2024 at 9:31 am #31346
  Anne
  Keymaster
  There is shallow snorkeling off White Sand. You will need water shoes there. There is a deep reef off Kantenah. You should wear an inflatable vest there. There is some snorkeling off Colonial which is mixed.
- May 14, 2024 at 11:52 am #31348
  keith0509
  Participant
  Many thanks Anne, do you know how far out the reef is off Kantenah?
- May 14, 2024 at 1:35 pm #31349
  Anne
  Keymaster
  Not sure. My friends are big snorkelers and they always go out there. They are decent swimmers but both wear an inflatable vest there.
  
  For good snorkeling with turtles you can take the Dive boat from Colonial beach or take a taxi or colectivo to Akumal beach.
  - This reply was modified 2 months ago by Anne.
- May 15, 2024 at 2:51 am #31351
  keith0509
  Participant
  Thanks Anne,
  
  Was hoping to do the snorkeling on site, last time we were there we did it down by White Sands and it was a bit stony didn’t know about the reef off Kentenah.
  
  Do they have inflatable vests on site for us to use?
- May 15, 2024 at 7:48 am #31352
  Anne
  Keymaster
  No they have regular life vests but not inflatables.
- May 21, 2024 at 9:26 am #31369
  keith0509
  Participant
  Couple more questions Anne:
  
  I drink Vodka and the better half drinks Gin, would we be able to have both of these in the FS room?
  
  What are the opening times of The Nest?
- May 21, 2024 at 9:45 am #31370
  Anne
  Keymaster
  When you send in your wish list request both. You can see restaurant times here. FS Fact sheet
  - This reply was modified 1 month, 3 weeks ago by Anne.
- May 26, 2024 at 2:26 pm #31390
  keith0509
  Participant
  Thanks Anne.
  
  Are there any additional wines included at meal times within family selection ?
- May 26, 2024 at 2:49 pm #31392
  Anne
  Keymaster
  House wine is free all over the resort. I assume FS has a better selection than the GP side. I am a wine drinker and managed to find a decent Chardonnay at TRS. If you find a wine you like better than others ask for it. There is also a wine list for a charge.
- May 28, 2024 at 11:51 am #31402
  keith0509
  Participant
  Thanks again Anne.
  
  Will there be any sections, bars or restraunts closed for the renervations when we are there ?
- May 28, 2024 at 12:18 pm #31403
  Anne
  Keymaster
  When are you going? They plan to do some work on the lagoon but that is not near the FS. If occupancy is low they may stagger the restaurants.
- May 28, 2024 at 12:49 pm #31404
  keith0509
  Participant
  We arrive on the 7th June for 2 weeks
- May 28, 2024 at 6:30 pm #31405
  Anne
  Keymaster
  Wow. Exciting.
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