Palladium Hotel Group is focusing on families with its new Family Selection program.
The new offering is designed to provide parents and kids alike with an enhanced vacation experience.
“Providing families with an unforgettable stay has always been a top priority for Palladium Hotel Group,” said Palladium Hotel Group commercial director for North America Jacques De Paep. “By folding The Royal Suites Punta de Mita into the Grand Palladium Vallarta and renovating the resort to launch Family Selection service, we have not only created a more stunning vacation environment, but we are ensuring that our guests can focus on family bonding and creating memories that will last a lifetime.”
Family Selection gives guests exclusive access to privileged areas of the resort, personalized services, premium products and special amenities for Very Important Kid (VIK) guests.
The program will be rolled out on June 1, 2018, at the recently renovated Grand Palladium Vallarta Resort & Spa in Punta de Mita, Mexico, and will then be available at the Grand Palladium Costa Mujeres Resort & Spa in the Riviera Maya, starting on November 1, 2018.
The enhanced personal services start upon arrival. The resort will offer round-the-clock check-in in a private lobby. Families will also have access to a private restaurant and a bar, new entertainment units, a separate pool with waiter service and a reserved area on the beach.
Very Important Kids will receive in-room amenities such as mini bathrobes and slippers, a prepared bubble bath with water toys, cookies-and-milk turndown service, a personalized mini-bar with special beverages, in-room video games upon request and more.
Article courtesy of Travel Pulse