Returning guests benefits for RM? – Unofficial Palladium

Tagged: Grand Palladium, repeat guests

This topic has 4 replies, 2 voices, and was last updated 8 years, 9 months ago by Anne.

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- March 6, 2016 at 8:23 pm #4151
  vacationtime
  Participant
  I apologize if this is posted somewhere. I did look around and did a forum search. What are the levels with benefits for returning/repeat guests at Riviera Maya? Thank you.
- March 6, 2016 at 8:49 pm #4153
  Anne
  Keymaster
  Hello Vacation time and welome. We have tried to publicize everything that is “official” Repeat guest benefits are not”official”although there are some rough guidelines. Is this your 2nd trip or more?
  
  A guest who has been there 2-3 times may get an upgrade if available, may get a fruit basket. There are no guarantees on an upgrade.
  
  A guest who has been there 4+ times may get the above in addition to 3 a la carte reservations if they choose.
  
  Guests who have been 8 or more times (RM), 10 or more times (PC) may get a gold bracelet which entitles them to unlimited a la carte reservations and access to El Jardin. They also have the spa fee waived. Gold bracelets are at managment’s discretion.
  
  None of these are cast in stone and there may be additional amenities such as flowers, champagne,etc for an anniversary or other special occasion. Guests may also order special amenities for a cost
  
  Amenities
- March 7, 2016 at 7:08 am #4162
  Anne
  Keymaster
  PS No apologies necessary! We are happy to answer questions
- March 7, 2016 at 1:26 pm #4172
  vacationtime
  Participant
  Thank you, Anne. I figured they would not be set in stone but just wanted to have an idea of things they sometimes do. This would be our 2nd visit.
- March 7, 2016 at 8:22 pm #4182
  Anne
  Keymaster
  When are you going? Yo can send a building/floor request a week or less before arrival. Let us know if you need additinal help.
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