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  • in reply to: Tequila Day! Tasting Saturday at 4 pm #32085
    Anne
    Keymaster

      Tequila tasting 4 pm. Tacos & Tequila 8 pm

      in reply to: White Party #32081
      Anne
      Keymaster

        Friday Beatles tribute followed by Fire show.

        in reply to: Mixology on Thursday #32076
        Anne
        Keymaster

          Thursday PV, Cap Cana

          in reply to: Miguel in Colonial lobby #32074
          Anne
          Keymaster

            Miguel will be in Colonial lobby tonight (12/18) from 7 – 11 pm

            in reply to: Breakfast with Raggs #32072
            Anne
            Keymaster

              Wednesday Colonial beach bar.

              in reply to: Tuesday Margarita lessons #32070
              Anne
              Keymaster

                Tuesday Margarita lessons. 4 pm. most locations.

                in reply to: Christmas at the Palladium #32067
                Anne
                Keymaster

                  Thank you Tracie

                  in reply to: Guacamole lesson Monday 4 pm #32066
                  Anne
                  Keymaster

                    Monday most locations. 4 pm

                    in reply to: Sushi lessons #32064
                    Anne
                    Keymaster

                      Sushi Sunday 4 pm.

                      in reply to: Changes to Baby Club Riviera Maya #32054
                      Anne
                      Keymaster

                        I have confirmed that the Baby Club in Costa Mujeres will continue to accept children from ages 1 -3 between the hours of 9 – 1 & 2 – 5 without parental supervision. The staff do not change diapers.  Parents will be contacted for any child who cries for 5 minutes or more.

                        in reply to: Tequila Day! Tasting Saturday at 4 pm #32034
                        Anne
                        Keymaster

                          Most locations. Saturday 4 pm

                          Tequila tasting

                          in reply to: Friday Beatles tribute #32032
                          Anne
                          Keymaster

                            Friday 12/6. RM. Beatles followed by White Party & Fire show.

                            in reply to: Wow – Look at this cocktail list! #32027
                            Anne
                            Keymaster

                              cocktail lessons Wednesday most locations. 4 pm

                              in reply to: Christmas is coming party #32018
                              Anne
                              Keymaster

                                Sunday 7 pm. Colonial beach.

                                in reply to: Happy Thanksgiving #32010
                                Anne
                                Keymaster

                                  Happy Thanksgiving to all of our family friends & Palladium friends.

                                  in reply to: Bingo by Chic #32005
                                  Anne
                                  Keymaster

                                    Monday RM.

                                    in reply to: Beach books #32003
                                    Anne
                                    Keymaster

                                      Husband & Lovers by Beatriz Williams

                                      A powerful story where 2 timelines intertwine exposing passion, family secrets, romance, loss, hope & mother’s love.

                                      in reply to: Tequila Day! Tasting Saturday at 4 pm #31997
                                      Anne
                                      Keymaster

                                        Saturday most locations 4 pm. Saturday 8pm tacos & tequila party Colonial plaza.

                                        in reply to: Maya vs Nayarit #31995
                                        Anne
                                        Keymaster

                                          Vallarta is smaller than RM, built on a cliff overlooking the ocean. (Lots of stairs but also some amazing views.) They have the regular GP plus the Family Select.  Download the App to see activities.    GP App.

                                          Today the kids program starts at 9 Breakfast with Raggs. They also have coloring, water balloon games, eco tour, making pinatas, cookie decorations.  Lots of things for the kids.

                                          MAP  GP Vallarta map

                                          If you are on Facebook we have a page for Vallarta   GP Vallarta

                                          in reply to: Premium Level for TRS guests #31972
                                          Anne
                                          Keymaster

                                            You can now find it on the App  Palladium App

                                            in reply to: TGIF!! #31967
                                            Anne
                                            Keymaster

                                              Happy Friday. Happy weekend.

                                              in reply to: White Party #31966
                                              Anne
                                              Keymaster

                                                The White Party & Fire show is on the Riviera Maya schedule tomorrow. If it rains it may be moved indoors.

                                                White party

                                                in reply to: GP White Sands Airport Transportation #31914
                                                Anne
                                                Keymaster

                                                  Hi & welcome. Did you book through the hotel?  Yes there could be a bit of a wait.  I don’t think they have car seats.  Here is the schedule

                                                   

                                                  If You decide to book a private transfer I can recommend VIP Riviera Maya and AGI tours.

                                                  AGI Tours email   Both of these will supply a car seat upon request.

                                                   

                                                  • This reply was modified 1 month, 3 weeks ago by Anne.
                                                  in reply to: October Pink events #31904
                                                  Anne
                                                  Keymaster

                                                    Friday Pink Party. Colonial beach.

                                                    in reply to: Miguel in Colonial lobby #31897
                                                    Anne
                                                    Keymaster

                                                      Miguel will be in the Colonial lobby Riviera Maya tonight (10/23)

                                                      in reply to: Back to the 80s Party #31894
                                                      Anne
                                                      Keymaster

                                                        Tuesday RM

                                                        in reply to: Jersey Boys Sunday RM #31887
                                                        Anne
                                                        Keymaster

                                                          Jersey boys followed by Casino night. Colonial lobby.

                                                          in reply to: Miguel in Colonial lobby #31870
                                                          Anne
                                                          Keymaster

                                                            Note Miguel is sporadically in the Colonial lobby. If you missed him and want a piece made you can message him on Facebook. He can work from a picture of your pet.

                                                            in reply to: Electronic device limits in Mexico #31859
                                                            Anne
                                                            Keymaster

                                                              This law has been reversed.

                                                              Cancun airport

                                                              in reply to: BD Shuttle Schedule #31816
                                                              Anne
                                                              Keymaster

                                                                Bump FYI

                                                                in reply to: October Pink events #31805
                                                                Anne
                                                                Keymaster

                                                                  Reminder that “white parties” will be pink in October in recognition of Breast Cancer Awareness

                                                                  in reply to: Beach books #31803
                                                                  Anne
                                                                  Keymaster

                                                                    In his Father’s Footsteps

                                                                    By Danielle Steel

                                                                    Great story from ranging from a concentration camp in Germany to creating lives of wealth & success in New York

                                                                    in reply to: Paella party on the beach ~ Sunday Colonial beach Riviera Maya #31793
                                                                    Anne
                                                                    Keymaster

                                                                      Sunday on the beach with CONCLASS BAND.

                                                                      in reply to: Happy Friday! #31789
                                                                      Anne
                                                                      Keymaster

                                                                        Wish I were here. Enjoy your weekend everyone.

                                                                        in reply to: TGIF – cheers – safe & happy weekend #31726
                                                                        Anne
                                                                        Keymaster

                                                                          Happy Friday everyone. Have a great weekend.

                                                                          in reply to: Beach books #31711
                                                                          Anne
                                                                          Keymaster

                                                                            Money, Murder, blackmail & mayhem at a luxury oceanfront hotel in Georgia

                                                                            Summers at the Saint by Mary Kay Andrews

                                                                            in reply to: Family Select Daily Journal #31704
                                                                            Anne
                                                                            Keymaster

                                                                              This is on the App under Family Select at Kantenah

                                                                              APP

                                                                              in reply to: Beach books #31697
                                                                              Anne
                                                                              Keymaster

                                                                                It Ends with Us

                                                                                It Starts with us

                                                                                Bestsellers by Colleen Hoover

                                                                                in reply to: Palladium Punta Cana – Junior Suite Swim Up #31690
                                                                                Anne
                                                                                Keymaster

                                                                                  I think there is only a wish list at TRS Turquesa, not the family side.

                                                                                  in reply to: Palladium Punta Cana – Junior Suite Swim Up #31686
                                                                                  Anne
                                                                                  Keymaster
                                                                                    in reply to: Palladium Punta Cana – Junior Suite Swim Up #31684
                                                                                    Anne
                                                                                    Keymaster

                                                                                      in reply to: Palladium Punta Cana – Junior Suite Swim Up #31683
                                                                                      Anne
                                                                                      Keymaster

                                                                                        Yes they are similar to CM & Kantenah.

                                                                                        in reply to: Beach books #31675
                                                                                        Anne
                                                                                        Keymaster

                                                                                          The Women by Kristen Hannah

                                                                                          Excellent story about an Army Nurse in Vietnam

                                                                                          in reply to: Premium Level for TRS guests #31661
                                                                                          Anne
                                                                                          Keymaster

                                                                                            Not that I know of. Personally I have been to this hotel many times and I think you will have a great experience without the upgrade.

                                                                                            in reply to: Upcoming renovations at White Sand #31655
                                                                                            Anne
                                                                                            Keymaster

                                                                                              These have been moved to August 19. The 2 restaurants to be refurbished will be temporarily relocated within the resort.

                                                                                              in reply to: Kantenah Room Choices #31649
                                                                                              Anne
                                                                                              Keymaster
                                                                                                in reply to: Kantenah Room Choices #31647
                                                                                                Anne
                                                                                                Keymaster

                                                                                                  Hi Bob welcome.

                                                                                                   

                                                                                                  The Family Select beachside would be my choice. Those are in a brand new building (40). They used to be Romance suites which were my favorite locations on the resort.

                                                                                                  You didn’t say if you have kids. They do have separate activities for kids there.  Look on the App. Lots of activities on Colonial. Go to Start my Stay then Family Select at Kantenah.

                                                                                                  Palladium APP

                                                                                                   

                                                                                                  We just found out today that there will be lots of renos going on including the theater at Colonial so check the APP and check here as I post info as soon as I get it.

                                                                                                   

                                                                                                   

                                                                                                   

                                                                                                   

                                                                                                  in reply to: Beach books #31624
                                                                                                  Anne
                                                                                                  Keymaster

                                                                                                    Loved Verity!
                                                                                                    This is an oldie, but I’d never read it and cannot put it down…Dolores Claiborne by SK   It’s so good

                                                                                                    Tommy DeHartThe Apollo Murders by Chris Hatfield. Chris is a retired Canadian astrona

                                                                                                    Nichola MiddletonThe seven sisters series . Only on book 3 and think there are 8 altoget

                                                                                                    Lynn ShallenbergerAdmin
                                                                                                    Top contributor
                                                                                                    Just finished reading these…I recommend it
                                                                                                    Where the Crawdas Sing by Delia Owne by Rachel Simons

                                                                                                    The Story of a Beautiful Girl

                                                                                                    Lynn ShallenbergerAdmin
                                                                                                    Top contributor
                                                                                                    Currently reading this…and really like it…

                                                                                                    Stolen Book by Evelyn Aubrey

                                                                                                    Barbara Lanclos BaakT

                                                                                                    he Chronicles of St Mary’s, by Jodi Taylor. They “investigate major historical events in contemporary time…..but don’t call it time travel!”
                                                                                                    Little mystery, thriller, action, comedy, disaster and romance and it’s set in England so there’s British “snark” which I love. I even learn something about “real” history…..probably more than I remember ever learning in school
                                                                                                    It’s a series ..kindle, paperback, hard cover, audlible , books on cd. lots of options to read or listen. https://www.amazon.com/Just…/dp/B00J3Z1V5Q/ref=sr_1_1…

                                                                                                    AMAZON.COM
                                                                                                    Just One Damned Thing After Another: The Chronicles of St Mary’s, Book 1

                                                                                                    Barbara Lanclos BaakOrdered this one on Audible, was hooked…..on the third book now. Also comes3d3 in hard cover and kindle. Mystery & time travel meets Sherlock Holmes would be the best way to describe it. https://www.amazon.com/Rip-Through-Time…/dp/1250820006

                                                                                                    AMAZON.COM
                                                                                                    A Rip Through Time: A Novel (Rip Through Time Novels, 1)

                                                                                                    Bebe AliObsessed- it’s Scottish so I don’t know how relatable it will be to others but I still think about this book a year on from reading it, that’s how good it is.
                                                                                                    It deals with childhood neglect, trauma, parental addiction and resilience   so not a light read   recommend

                                                                                                    Ann Martel PetashnickTop contributor
                                                                                                    Ooh i have had that one on my nightstand for a month!! Will get reading it!!!

                                                                                                     

                                                                                                    Lisa NowaczykTop contributor
                                                                                                    I like to read historical nonfiction… I read the book letters to Josephine about Napoleon’s letters to his wife Josephine

                                                                                                     

                                                                                                    Feviy ZeNever lie by Freida Mcfadden is a great thriller. It beats verity in my opinion lol!

                                                                                                     

                                                                                                    The Rumor by Elin Hilderbrand. Most of her books take place on Nantucket which is an uspcale island off Cape Cod in Massachusetts. Always fun reading.

                                                                                                     

                                                                                                     

                                                                                                     

                                                                                                     

                                                                                                    • This reply was modified 4 months, 2 weeks ago by Anne.
                                                                                                    in reply to: Beach Wheelchair #31599
                                                                                                    Anne
                                                                                                    Keymaster

                                                                                                      There is a picture of it here.

                                                                                                      FAQ RM

                                                                                                      in reply to: Beach Wheelchair #31598
                                                                                                      Anne
                                                                                                      Keymaster

                                                                                                        As far as I know it is still available.

                                                                                                        in reply to: Promo Code when booking directly through Palladium? #31593
                                                                                                        Anne
                                                                                                        Keymaster

                                                                                                          Go to their “Offers” page. Any promos will be there. Also join the free Rewards program on their website for an additional 5%.  Promos come & go so keep checking.

                                                                                                          PHG Offers

                                                                                                          in reply to: Behind the Scenes of a Five Star Resort #31557
                                                                                                          Anne
                                                                                                          Keymaster

                                                                                                            Excellent article.

                                                                                                            in reply to: Happy Friday! #31552
                                                                                                            Anne
                                                                                                            Keymaster

                                                                                                              Happy Friday. Enjoy your weekend.

                                                                                                              in reply to: Hurricane Beryl #31527
                                                                                                              Anne
                                                                                                              Keymaster

                                                                                                                10 am EST update

                                                                                                                Natl Hurricane Ctr

                                                                                                                in reply to: Hurricane Beryl #31526
                                                                                                                Anne
                                                                                                                Keymaster

                                                                                                                  Beryl hit landfall early this morning as a Cat 2 hurricane. It continues over the area with high winds (110 mph) & heavy rain.   Natl Hurricane Ctr

                                                                                                                  in reply to: Hurricane Beryl #31525
                                                                                                                  Anne
                                                                                                                  Keymaster

                                                                                                                    Beryl has veered north. Please follow management protocols and stay in your room beginning at 9 pm until further notice.

                                                                                                                    in reply to: Hurricane Beryl #31524
                                                                                                                    Anne
                                                                                                                    Keymaster

                                                                                                                      Posted at Riviera Maya.

                                                                                                                      in reply to: Hurricane Beryl #31520
                                                                                                                      Anne
                                                                                                                      Keymaster

                                                                                                                        Beryl is expected to hit Jamaica today and proceed as a major hurricane towrd the Yucatan on Thursday.  Hurricane Beryl

                                                                                                                        in reply to: Hurricane Beryl #31519
                                                                                                                        Anne
                                                                                                                        Keymaster

                                                                                                                          in reply to: Tropical storm/ hurricane activity #31512
                                                                                                                          Anne
                                                                                                                          Keymaster

                                                                                                                            Beryl has been upgraded to a hurricane & projected to hit Jamaica & the Yucatan later this week.

                                                                                                                            National hurricane center

                                                                                                                            in reply to: Happy Father's Day #31470
                                                                                                                            Anne
                                                                                                                            Keymaster

                                                                                                                              Happy Fathera Day.

                                                                                                                              in reply to: GP Colonial to be renovated #31455
                                                                                                                              Anne
                                                                                                                              Keymaster

                                                                                                                                Update from the Travel Club Blog. Renovations will begin in April 2025 in phases.

                                                                                                                                Colonial renovations

                                                                                                                                 

                                                                                                                                in reply to: Premium Level for TRS guests #31427
                                                                                                                                Anne
                                                                                                                                Keymaster

                                                                                                                                  Per room

                                                                                                                                  in reply to: Upgraded #31405
                                                                                                                                  Anne
                                                                                                                                  Keymaster

                                                                                                                                    Wow. Exciting.

                                                                                                                                     

                                                                                                                                    in reply to: Upgraded #31403
                                                                                                                                    Anne
                                                                                                                                    Keymaster

                                                                                                                                      When are you going? They plan to do some work on the lagoon but that is not near the FS. If occupancy is low they may stagger the restaurants.

                                                                                                                                      in reply to: Fantastic trip to K Family Select #31398
                                                                                                                                      Anne
                                                                                                                                      Keymaster

                                                                                                                                        Printed with permission from S

                                                                                                                                        We recently got back from a week in FS. I was initially skeptical about booking FS due to the price difference (since all Kantenah rooms were renovated) but we really wanted a swim-up room. We ended up not using our swim-up pool very much, but FS was 100% worth it.
                                                                                                                                        eConcierge: I emailed them a week before our arrival and requested a King room in Villa 49 which is what we got. The eConcierge was very responsive and also sent me the Family Boss wish list and almost everything I requested was in our room when we arrived.


                                                                                                                                        Butlers: Cesar and Eduardo were very responsive and helped us with whatever we needed. Cesar booked us into Sumptuori teppanyaki and the Raggs breakfast, which I couldn’t do from the app. Extra wash cloths, refills on bar items, toiletries, calling us a cart whenever we needed. Eduardo’s English is excellent. The day before departure, Cesar messaged me to find out our shuttle time and he arranged for the bell hop to pick up our luggage from our room while we went for breakfast. Super efficient and much appreciated.

                                                                                                                                        Room Amenities: The L’Occitane products were great and I probably didn’t need to pack my own stuff. Cesar also brought a step stool for my son to reach the bathroom sink and an extra water gun when his broke. The clothing steamer and Nespresso coffee were great to have in the room (the coffee at the restaurants and lobby bars were not great). They also have child size bathrobes and slippers.

                                                                                                                                        The Nest and Es Niu: We mainly had breakfast at The Nest and lunch at Es Niu because the food was HOT. The food at La Hacienda and La Dalia buffets was always cold so we stuck to the made-to-order items there. Es Niu is super convenient since it opens early at 12pm and is right by the FS pool. The Nest has a small play area for the kids to play in so parents can enjoy their meals.
                                                                                                                                        FS Pool: There were always loungers at the FS pool, even during the busy time of Thursday to Saturday. We went to the Colonial pool one afternoon and couldn’t get chairs near the pool. The White Sands pool was quieter but there was no food by the pool. I had to pack up, dry off and walk to La Dalia when they open at 1pm to get lunch. The FS pool also had different activities for kids and pool floaties (and they brought out new ones throughout the week). Towels were plentiful at FS and already on the chairs, whereas at Colonial or White Sands I had to walk quite far around the pool and cross the bridge to get to the towel hut. And the bathrooms by the FS pool were always very clean.

                                                                                                                                        Golf Carts: There are always lobby to lobby carts but we also asked the butlers to order a cart to pick us up from our villa or asked the bellhop to call us a cart. They showed up very quickly for us as they prioritize FS guests. We were also able to hop on the Travel Club carts.

                                                                                                                                        Overall, we found the FS product and service excellent. They really go above and beyond to make FS guests, especially children, feel special.

                                                                                                                                        in reply to: Mike’s Munchies in Macao #31397
                                                                                                                                        Anne
                                                                                                                                        Keymaster

                                                                                                                                          If you’re in Punta Cana I can recommend the Munchies in Macao excursion.

                                                                                                                                          in reply to: FS Check in #31394
                                                                                                                                          Anne
                                                                                                                                          Keymaster

                                                                                                                                            It will be worth it

                                                                                                                                            in reply to: Upgraded #31392
                                                                                                                                            Anne
                                                                                                                                            Keymaster

                                                                                                                                              House wine is free all over the resort. I assume FS has a better selection than the GP side.  I am a wine drinker and managed to find a decent Chardonnay at TRS. If you find a wine you like better than others ask for it.  There is also a wine list for a charge.

                                                                                                                                              in reply to: FS Check in #31391
                                                                                                                                              Anne
                                                                                                                                              Keymaster

                                                                                                                                                Oh it’s TUI. Glad you got that worked out. When do you leave?

                                                                                                                                                in reply to: FS Check in #31378
                                                                                                                                                Anne
                                                                                                                                                Keymaster

                                                                                                                                                  You should be dropped off at FS lobby. From there the bellboys will help you to your room.

                                                                                                                                                  in reply to: Upgraded #31370
                                                                                                                                                  Anne
                                                                                                                                                  Keymaster

                                                                                                                                                    When you send in your wish list request both.   You can see restaurant times here.  FS Fact sheet

                                                                                                                                                    • This reply was modified 7 months ago by Anne.
                                                                                                                                                    in reply to: Taxes #31366
                                                                                                                                                    Anne
                                                                                                                                                    Keymaster

                                                                                                                                                      As of today (May 19) the Visitax is not being enforced. If you pay it be sure & use one of the legitimate sites.   Visitax

                                                                                                                                                      in reply to: Upgraded #31352
                                                                                                                                                      Anne
                                                                                                                                                      Keymaster

                                                                                                                                                        No they have regular life vests but not inflatables.

                                                                                                                                                        in reply to: Upgraded #31349
                                                                                                                                                        Anne
                                                                                                                                                        Keymaster

                                                                                                                                                          Not sure. My friends are big snorkelers and they always go out there. They are decent swimmers but both wear an inflatable vest there.

                                                                                                                                                          For good snorkeling with turtles you can take the Dive boat from Colonial beach or take a taxi or colectivo to Akumal beach.

                                                                                                                                                          • This reply was modified 7 months, 1 week ago by Anne.
                                                                                                                                                          in reply to: Upgraded #31346
                                                                                                                                                          Anne
                                                                                                                                                          Keymaster

                                                                                                                                                            There is shallow snorkeling off White Sand. You will need water shoes there. There is a deep reef off Kantenah. You should wear an inflatable vest there.  There is some snorkeling off Colonial which is mixed.

                                                                                                                                                            in reply to: Upgraded #31342
                                                                                                                                                            Anne
                                                                                                                                                            Keymaster

                                                                                                                                                              The FS beach is separate and roped off so that area is delegated to FS guests. Any FS guests can use them. You can also use the TRS area.

                                                                                                                                                              I don’t know if this video will open FS beach by Pat. It is on the Unofficial Palladium Facebook page and shows the FS beach.  

                                                                                                                                                              in reply to: Happy Mothers' Day weekend #31337
                                                                                                                                                              Anne
                                                                                                                                                              Keymaster

                                                                                                                                                                Happy Mothers’ Day to all the great Moms, Grand moms, Step Moms, Furbaby Moms, Moms to be.

                                                                                                                                                                in reply to: Upgraded #31334
                                                                                                                                                                Anne
                                                                                                                                                                Keymaster

                                                                                                                                                                  They are first come first served. I saw a picture yesterday and it looked like there are plenty available.

                                                                                                                                                                  in reply to: Happy Mothers' Day weekend #31332
                                                                                                                                                                  Anne
                                                                                                                                                                  Keymaster

                                                                                                                                                                    May 10 – Happy Mothers’ Day to our Mexican friends.

                                                                                                                                                                    May 12 Happy Mothers Day to our friends worldwide.

                                                                                                                                                                    in reply to: Upgraded #31328
                                                                                                                                                                    Anne
                                                                                                                                                                    Keymaster

                                                                                                                                                                      The Bali bed will be at the Family Select beach.

                                                                                                                                                                      The Wi Fi is very good around the resort, & even at the beach.  I wouldn’t upgrade unless you need something additional for work purposes.

                                                                                                                                                                       

                                                                                                                                                                      in reply to: Celebrate Cinco de Mayo #31311
                                                                                                                                                                      Anne
                                                                                                                                                                      Keymaster

                                                                                                                                                                        Separate events at TRS (dinner by reservations) & GP Colonial.

                                                                                                                                                                        • This reply was modified 7 months, 2 weeks ago by Anne.
                                                                                                                                                                        in reply to: Inclusive drinks #31310
                                                                                                                                                                        Anne
                                                                                                                                                                        Keymaster

                                                                                                                                                                          Most drinks are included. There is a specialty bar – Churchills – where some drinks have a cost but Chruchills will likely be closed by Oct. for renovation to a coffee bar. If they have drinks for a cost anywhere else it will be indicated on the menu.

                                                                                                                                                                          Check the App for premium items. Go to Starts My Stay then Grand Palladium Riviera Maya.  The mini bar is included.

                                                                                                                                                                          Palladium Hotel Group APP

                                                                                                                                                                          in reply to: Celebrate Cinco de Mayo #31309
                                                                                                                                                                          Anne
                                                                                                                                                                          Keymaster

                                                                                                                                                                            Happy Cinco de Mayo

                                                                                                                                                                            in reply to: Daily tips #31306
                                                                                                                                                                            Anne
                                                                                                                                                                            Keymaster

                                                                                                                                                                              Tipping:  Here is a handy guide to tipping at an AI. While tipping is optional, the staff do greatly depend on tips and appreciate them.  It is best to tip in pesos but US dollars are also acceptable (no foreign coins)

                                                                                                                                                                              Tipping

                                                                                                                                                                              in reply to: May winning photos #31287
                                                                                                                                                                              Anne
                                                                                                                                                                              Keymaster

                                                                                                                                                                                Puerto Vallarta

                                                                                                                                                                                The May winners are Paul Huckleberry Dorney, Renee Norlin, Cheryl McKeown.

                                                                                                                                                                                in reply to: May winning photos #31286
                                                                                                                                                                                Anne
                                                                                                                                                                                Keymaster

                                                                                                                                                                                  Cap Cana – Laurn M B

                                                                                                                                                                                  in reply to: Contacts #31262
                                                                                                                                                                                  Anne
                                                                                                                                                                                  Keymaster

                                                                                                                                                                                    You can try the front desk.  front.colonial@palladiumhotelgroup.com

                                                                                                                                                                                    in reply to: Contacts #31257
                                                                                                                                                                                    Anne
                                                                                                                                                                                    Keymaster

                                                                                                                                                                                      You can try customercare.riviera@palladiumhotelgroup.com.  I suggest cancelling it.

                                                                                                                                                                                      How was your trip?

                                                                                                                                                                                      • This reply was modified 8 months ago by Anne.
                                                                                                                                                                                      in reply to: Beach books #31248
                                                                                                                                                                                      Anne
                                                                                                                                                                                      Keymaster

                                                                                                                                                                                        I just read an amazing book suggested by Susan Kern. I was # 300 ontrhe library wait-list and go moved up because I could not put this book down

                                                                                                                                                                                        The Women  by Kristen Hannah

                                                                                                                                                                                         

                                                                                                                                                                                         

                                                                                                                                                                                        in reply to: Beautiful chapel #31241
                                                                                                                                                                                        Anne
                                                                                                                                                                                        Keymaster

                                                                                                                                                                                          Unfortunately there is no longer mass offered in RM. They will provide services for weddings, baptisms, etc.

                                                                                                                                                                                          in reply to: GP App #31220
                                                                                                                                                                                          Anne
                                                                                                                                                                                          Keymaster

                                                                                                                                                                                            Just go to the App store and try it from there.App store

                                                                                                                                                                                             

                                                                                                                                                                                            Have a great trip!

                                                                                                                                                                                            • This reply was modified 8 months, 1 week ago by Anne.
                                                                                                                                                                                            in reply to: GP App #31218
                                                                                                                                                                                            Anne
                                                                                                                                                                                            Keymaster

                                                                                                                                                                                              H Jason,

                                                                                                                                                                                               

                                                                                                                                                                                              I you mean the App on the Palladium website that often doesn’t work.  If you need the APP at Palladium Hotel Group you need a room number. Don’t worry about it. They’ll take care of you when you arrive.

                                                                                                                                                                                              in reply to: GP App #31214
                                                                                                                                                                                              Anne
                                                                                                                                                                                              Keymaster

                                                                                                                                                                                                You can use the Palladium Hotel Group App before you arrive to see activities & menus but you cannot reserve restaurants until you arrive and have a room number.

                                                                                                                                                                                                Palladium App  

                                                                                                                                                                                                Go to Start my Stay. Then choose Grand Palladium Riviera Maya.

                                                                                                                                                                                                in reply to: Hotel contacts #31209
                                                                                                                                                                                                Anne
                                                                                                                                                                                                Keymaster

                                                                                                                                                                                                  You can request at check in. Let us know how it works out.

                                                                                                                                                                                                  in reply to: Hotel contacts #31206
                                                                                                                                                                                                  Anne
                                                                                                                                                                                                  Keymaster

                                                                                                                                                                                                    I believe that’s the correct email. They likely got your message but don’t always reply.

                                                                                                                                                                                                    in reply to: Hotel contacts #31202
                                                                                                                                                                                                    Anne
                                                                                                                                                                                                    Keymaster

                                                                                                                                                                                                      You can try Customer Care  a week before arrival. They usually handle upgrades when you arrive.

                                                                                                                                                                                                      The Pak n Play is standard I believe

                                                                                                                                                                                                      • This reply was modified 8 months, 2 weeks ago by Anne.
                                                                                                                                                                                                      in reply to: Beach books #31182
                                                                                                                                                                                                      Anne
                                                                                                                                                                                                      Keymaster

                                                                                                                                                                                                        So excited. Got these today.

                                                                                                                                                                                                        in reply to: Daily tips #31177
                                                                                                                                                                                                        Anne
                                                                                                                                                                                                        Keymaster

                                                                                                                                                                                                          Most of the beds in Riviera Maya are either full (matrimonial) or king.  Here are the bed dimensions in Mexico.

                                                                                                                                                                                                          Mexican bed sizes

                                                                                                                                                                                                          • This reply was modified 7 months, 3 weeks ago by Anne.
                                                                                                                                                                                                          in reply to: Daily tips #31174
                                                                                                                                                                                                          Anne
                                                                                                                                                                                                          Keymaster

                                                                                                                                                                                                            Currently in Riviera Maya & want to visit the Family Select? You can purchase a bracelet to access FS. Currently it is subject to availability & price may change. $80 per day for 2 people in a room.

                                                                                                                                                                                                            • This reply was modified 7 months, 3 weeks ago by Anne.
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