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Jamaica
Pat the gold band question is an on-going conversation as it the question of non royals losing the use of the salt water pool. I did enjoy the intimacy of the old RSY but look forward to visiting the new RSY.
The RSY has been “re-branded. It has a new name to distinguish it from the family resorts but it is till in the Palladium family.
It is a new brand for The Royal Suites
Earlier this year, Palladium Hotels & Resorts announced a plan to invest $21 million in itself to enhance guest experiences at a dozen properties throughout the Caribbean and Mexico.
Now the company is in the throes of executing the plan, and is about to embark on one of the most ambitious parts of its overall strategy.
Palladium Hotels & Resorts is utilizing the industry’s Three R’s as it has begun to renovate, rename and rebrand its adults-only luxury resorts known as The Royal Suites by Palladium and changing to TRS Hotels.
The rebrand includes a fresh and elegant look on the property as well as an updated marketing campaign and logo. TRS Hotels will become independent of Grand Palladium Hotels & Resorts, the company said, while remaining true to the mission of offering the best adults-only luxury experience and personalized service at the current properties in the Dominican Republic and Mexico as well as the new Costa Mujeres property set to open in fall of 2018.
“As the adults-only market in the Caribbean and Mexico continues to grow and expand, Palladium Hotels & Resorts looks to differentiate itself by evolving its adults-only brand, TRS Hotels,” Jacques De Paep, Palladium Hotel Group Commercial Director for North America, said in a statement.
The move is part of the overall mission to enhance Palladium properties. Almost a quarter of the $21 million investments, $5 million, is slated to go to upgrading food and beverage offerings, including a higher quality of steak and liquor offerings as well as a better presentation at buffets.
Palladium will also increase its staff size by 13 percent compared to last year.
“We are dedicated to improving our guests’ experiences in every way possible, so we are investing in upgrades in the areas that matter the most—service, food and beverage and technology,” De Paep said in a statement. “Guest satisfaction at our upgraded properties in Jamaica, Riviera Maya and Punta Cana has soared after the renovations completed, so we are extending this investment in upgrades at all of our properties.”
The TRS Hotels revamp will also include an increase in staff, upscale amenities like guestrooms with swim-up rooms, dinner-and-a-show-themed restaurants, and world-class beach clubs.
The new TRS Hotels brand maintains the original mission, however, as it caters to an adults-only experience with customized service and attention.
In addition to the rebranding, TRS Yucatan in Riviera Maya will be undergoing various upgrades and renovations from July 1 to Nov. 15, including completely renovated guestrooms, swim-up rooms, additional exclusive a la carte restaurants, a new infinity pool, and integration of the entire room stock of the former Grand Palladium Riviera Resort & Spa along with a Signature Beach Club.
TRS Turquesa in Punta Cana will also be undergoing changes thanks to the addition of a signature Beach Club, with scheduled completion set for Dec. 1.
Article courtesy of Travel Pulse
Unfortunately it is our last night at Grand Palladium, Punta Cana.
The staff at the restaurant “The Royal Gourmet” went above and beyond saying “Adios”They had a special arrange table waiting for us. Very unexpected and very touchy!
Thank you for going out of your way to make our last night so special!
PS Bad pictures, wonderful memories!
Maya reports,
“Seems that there here is new sheriff in town and the service is waaaay better.
Beach (adults only) is cleaner, the palapas are new, there are a lot of new sun beds and pillows.
They changed the color of the towels- dark brown and the pillows are orange, very neat combination. Looks sophisticated.Food is wonderful, there is even caviar in the “Royal gourmet”
Forgot to mention the security. There are at least two- three security guards roming around all day long. Don’t remember seeing them been so active before.
So if you are in Punta Cana I just got a live report that Hemingways is still open and has chocolate night. Thanks Jimmy for pic.
Great video from Karen
Don’t forget to bring your turtle safe flashlight
Was a lovely day. Will be a nice night. Chilling at the Royal Bar. Dinner is Thai. — with Steve Hall
Pat the resort has asked me for your confirmation number.
Also let mw know # in group and anything else you want them to know. You can private message me above or contact me through the Contact page (Contact US)
Really! I remember that day so well. It took her 24 long hours to get there. Then they lost her luggage. When she got back from her return trip to the airport she couldn’t get in her dorm. Felipe gave me his brother’s name to assist Abby but we got through it – exhausted!
Hi Pat,
I have confirmed with management that you or anyone who has had 8 visits or more will be able to get a gold bracelet.
Based on the size of your group, management is happy to arrange a dinner for all of you but prefers a set menu which will enable them to provide the best service. That can be arranged through Guest Services.
concierge.vallarta@palladiumhotelgroup.com
I will send you a management contact when it gets closer. She would like your name(s) & confirmation numbers.
Hi Pat,
I have confirmed with management that you or anyone who has had 8 visits or more will be able to get a gold bracelet.
Based on the size of your group, management is happy to arrange a dinner for all of you but prefers a set menu which will enable them to provide the best service. That can be arranged through Guest Services.
concierge.vallarta@palladiumhotelgroup.com
I will send you a management contact when it gets closer. She would like your name(s) & confirmation numbers.
Hi Louise,
When they first opened they were trying to “find themselves” or “identify their niche” so to speak. It is supposed to be a very upscale resort catering to adults. Since opening they have moderated the music and things have become more “subtle”, I believe, based on trip reports I’ve read, and posts on another forum.
So, short answer, I don’t think it will be a problem.
Hi Terri,
Welcome & congratulations.
Email the front Desk Manager. Also contact Guest Relations. Both should be contacted about a week before arrival.
Going to Akumal? Don’t forget to stop by the library. Here is their Wish List.
marked soon to hatch.
