RIVIERA MAYA FOOD & BEVERAGE
If it’s a wide variety of food you love, the Grand Palladium Riviera Maya offers an endless array of options and menus. During your stay you can enjoy different buffet restaurants for each meal (breakfast, lunch and dinner) and for dinner you can enjoy up to 9 different A la Carte restaurants with a variety of cuisines that will take you from Italy, passing through the Mediterranean, then to Brazil and finally finishing with the best Steak House. A selection that is sure to satisfy every palate, impeccable service and the best atmosphere that will make your stay a dream come true.
The Grand Palladium Hotel Group prides itself in making it possible for everyone to enjoy their vacations. Whether you are a couple, a group or a family the Grand Palladium Riviera Maya has something for everyone. If you or someone you are traveling with has any food allergies or special requirements your needs will be looked after. You can learn more about the Grand Palladium’s food allergy program in this short article and by watching this very informative video all about the program and the resorts accessibility.
Eating away from home while on vacation can cause some serious concerns for those who have food allergies and who need to follow a special diet. With this in mind, Palladium Hotels & Resorts has created the Palladium Dietary Card program. Learn more about it below:
With menus designed for guests with allergies to nuts, dairy products and lactose—and that also feature gluten-free dishes—Palladium takes your dietary needs seriously. It has thought of everything so that you can have a worry-free vacation.
Accessing the special menus is as simple as :
1 Contact the Front Desk or Guest Services to let them know about your allergies/food intolerances.
2 You’ll be given a card that clearly indicates your allergies/food intolerances.
3 Show this card at the resort restaurants, and the maître d’hôtel, executive chef or food and beverage manager will assist you.
With Palladium, travelling is all about joy, relaxation and peace of mind. And let’s not forget treating the taste buds!
Food and Beverage contacts
Grand Palladium Colonial
Grand Palladium White Sand, TRS Yucatan Hotel
For a “Behind the Scenes” look at the Grand Palladium Riviera Maya, check out this article.
The kitchen Tour is offered Wednedays at 11:30 AM (if there is enough interest). Closed toed shoes, long sleeves are required. Arrange with guest services.
The four resorts offer guests an extensive variety in food, beverages and entertainment. This includes:
- Nine unlimited a la cartes
- Five buffets
- 26 bars(4 beach bars, 2 open 24/7 with food)
- ROOM SERVICE from 11 am to 23 pm ? EXT. 8718
- Room Service Menu (All Rooms)
THE DRESS CODE
Dress Code Guidelines – Riviera Maya
Prepared by Anne & Brenda, Managers,Unofficial Palladium.
We hope you will find this useful when trying to decide what to pack/wear if in doubt. While everyone will have their own thoughts on this, common sense will go a long way.
Enjoy your vacation !
Breakfast is usually eaten at a buffet. Please wear shorts & T shirt, or many wear a bathing suit with a coverup. Foot wear required.
Beach bars: Bathing suits OK. Please wear ftip flops or sandals.
Gran Azul & La Laguna (above main pools): Bathing suits with cover ups OK.Men please wear a T shirt.All need foot wear.
La Hacienda,Tikal, Kabah: DRY bathing suit with coverup. No tank tops for men. Foot wear.
Buffets: For men & women: shorts & t shirts OK Footwear. No tank tops. No running shorts or beach wear.
A la Cartes: There is a dress code for men. Not for women which is unfortunate as many young women overlook any code of decorum by wearing very short, torn denim shorts etc. Most of us enjoy dressing up a bit in a sundress or nice capris. Men please do not wear cargo shorts.
Official Dress Code:
- A la Carte’s : formal pants, long or short and shirts with sleeves.
- Dress code for buffets : casual attire, must not be wet.
- Foot wear is required at all dining facilities including the Pool side restaurants.
- All restaurants are non smoking, except the Gran Azul and La Laguna.
NOTE: The one exception is the dress code for the Chic Cabaret; men are required to wear long pants, dress shoes are recommended but dress sandals will be accepted. (no flip flops )
The buffets are the perfect choice if you are looking for a quick, convenient and safe option; if you want to always make the right choice when choosing your menu. Buffet restaurants serve breakfast, lunch and dinner. With a wide variety of dishes and stations, all guests will find a culinary option to their liking at any meal.
La Hacienda Restaurant: Located in Grand Palladium Colonial Resort & Spa.. Buffet service including Italian and Mexican specialties, Show Cooking and Themed stations (Asian, Spanish, Italian and Brazilian corner)
A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30
Tikal Restaurant: Located in Grand Palladium Kantenah Resort & Spa.. Buffet service including Italian and Mexican specialties. Show Cooking and A/C. Breakfast: 7:00 to 10:30, Dinner: 18:30 to 22:00.
El Gran Azul Restaurant: Located opposite the main swimming pool at Grand Palladium
Colonial Resort & Spa. / Kantenah. Buffet served in a beautiful outdoor restaurant with a spectacular palapa and wonderful views over the main pool. Featuring Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.
La Dalia Restaurant: Located in Grand Palladium White Sand Resort & Spa. Buffet service including Italian and Mexican specialties, Show Cooking and themed stations (Asian, Steak House, Italian and Mexican) A/C. Breakfast: 7:00 to 11:00, lunch 13:00 to 15:30, Dinner: 18:00 to 22:30
La Laguna Restaurant: Buffet service next to the main pool of Grand Palladium White Sand Resort & Spa. Beautiful outdoor restaurant under a spectacular palapa with wonderful views over the main pool and the lake. Features Italian specialties and Show Cooking. Breakfast: 11:00 – Lunch 12:00 to 16:00, Snack: 18:00 to 17:00, Afternoon Tea: 17:00 to 18:00.
A LA CARTE
A la carte restaurants are open from 5:30pm to 10:30pm. Only for evening meals, dress code required. All restaurants are non-smoking and have Air Conditioning, except Gran Azul and La Laguna which are open air.
NOTE: All guests can use all the Restaurants Buffets, A la Carte and Bars, no matter where they are; except the Bars and Restaurant located in “The Royal Suites”, they are exclusive for the TRS Yucatan guests, select Travel Club members, and VIP guests.
Guests staying in TRS Hotels can enjoy, without any additional charges, our lobster dishes in all the thematic restaurants located within the complex.
Adults only a la carte
- On a rotating basis, the restaurant(s) will be designated as adult only for that evening. Guests may check with guest services, the information can also be found on the bulletin boards.
- No reservations are required for the A la Carte restaurants.( With the exception of the Tepanyaki Show table at Sumptouri, the beach BBQ and Punta Emilia. These must be booked the day prior with guest services.) If you have to wait you will be given a pager that will go off when your table is ready. You will have 15 min to arrive at the restaurant once it goes off.
- Guests with A la carte reservation privileges, Royal, Travel Club Members with this option in their contract and VIP, Imperial Club (Air Transat) and Repeat guests who have visited 4 or more times (subject to change) may make reservations at any a la carte restaurant and these reservations may be made in advance or with Guest Services. Repeat guests are allow to reserve 3 a la carte restaurants, 6-7 stays are allow to reserve 5 a la carte restaurants and returning guests with 8 or more stays have unlimited reservation privileges. (subject to change)
- If you have a group of ten or more people and you wish to dine together you may make a group reservation with guest services at least 24 hours in advance. The group will all have to choose a common entrée and dessert.
- Punta Emilia a la carte and Teppanyaki (show cooking) tables at Sumptuori Restaurant; guests can make reservations (subject to availability, suggest booking as soon as possible) one day before by 1:30 PM with Guest Services.
- Guest Service desk opens at 8AM will close for lunch at 1:30 PM and open again at 2:30 PM. Located in the Lobby.
Guests may order lobster for an additional charge ($) at any of the a la carte restaurants. Royal guests may also order the “Royal Lobster” or one of the other lobster entrees at no extra cost.
Royal guests, PTC Members and VIPs can make reservations in all of our a la carte restaurants at the guest service, butler or app. (directly not trough the app chat).
Grand Palladium guests can make reservation for Punta Emilia and Tepanyaki table, one day in advance at the guest service desk.
A reservation system for all Grand Palladium guests trough the chat at our app is available, staff respond the chat, if there is availability they confirm the reservation (reservations trough the chat for groups, Tepanyaki or Punta Emilia is not possible) they are usually for the same or next day, the ticket is sent to the guests room.
So, if the guest wants to go with a reservation they need to download the app and chat when they are at the resort, we only offer spaces at the earlier sittings (5:60, 6:00 and 6:30 pm)
Chang Thai: Located off the Grand Palladium Kantenah Resort & Spa lobby. Thai theme foods sure to please at this new a la carte. Chang Thai menu
Sumptuori: Restaurant is opposite the Grand Palladium Kantenah Resort & Spa lobby and offers “a la carte” dining featuring Japanese cuisine. Reservations required for the Tepanyaki Show. Sumptuori menu
La Adelita: Restaurant is opposite the Grand Palladium Colonial Resort & Spa lobby and offers “a la carte” dining featuring Mexican cuisine. La Adelita menu
El Dorado: Restaurant is located opposite the Grand Palladium Colonial Resort & Spa lobby and offers “a la carte” dining with Steak House specialties. El Dorado menu
Portofino: Restaurant is located opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Italian Trattoria cuisine. Portofino menu
La Lola: Restaurant is opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Spanish cuisine. La Lola menu
O’pavao / Bahia e Braso #45 on the map: Restaurant is opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Brazilian cuisine. Indulge your taste buds in an extensive variety of skewers, both vegetable and meat. ( many of which are meat). Start your experience of with a plate form the offerings at the salad bar followed by side of potato or rice and your choice skewered meat. Don’t forge to save room for dessert.
Ribs & More: Restaurant is located opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining with BBQ & Grill specialties. Ribs n More menu
Poseidon Beach Restaurant / Punta Emilia:( #46 on the new map and home of everyones “fave” Coconut Shrimp”) is located beachfront at Grand Palladium White Sand Resort & Spa and offers “a la carte” dining featuring fish and rice specialties. Outdoor restaurant. Reservations required, one day before at the Public Relations desk. Open from 6:30 PM to 10:00 PM. No dress code applies. Punta Emila is also a 24 hour snack bar when not serving dinner. Poseidon Poseidon snacks- beach bar)
Chic Cabaret & Restaurant : Offering a fun evening consisting of dinner and a show from 8 pm.
Chic is included for TRS Yucatan guests, VIP gold bracelet and PTC members of appropriate membership level(s).
Grand Palladium guests may book with guest services, the cost is $100 usd per person.
As the lights dim, hearts beat faster and the stage opens up to the most exquisite appetites. More than just a cabaret, a restaurant or a club, Chic Cabaret & Restaurant is an experience that transcends gastronomy and will sublimate your senses. Get ready for a show full of flavor and music. Let the show begin!
The Chic Cabaret is a must see when visiting the TRS Yucatan. The Palladium entertainment team has hit it out of the park. The show is a high energy fast paced evening filled some laughs, great food and spectacular performances.
You must arrange your reservation with your butler, the show is held on Monday, Wednesday and Friday. Seating is preassigned by staff. Show up early and enjoy a pre show cocktail in the stunning TRS lobby. If possible try to attend early on in your trip. The show will set the tone for your time in paradise. PS bring your camera.
Dress code : **For gentlemen, shirts or T-shirts with sleeves and long pants are required in Chic Cabaret & Restaurant
TRS YUCATAN HOTEL EXCLUSIVE RESTAURANTS
In addition to the restaurants at the Grand Palladium complex. Guests staying at the Royal Suites Yucatan, select Travel Club Members and VIP guests; will enjoy the exclusive access to the following restaurants offering a 5 star dining experience:
ETIQUETTE: For gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants.
Capricho: From breakfast to dinner, indulge yourself in your favorite flavors. Imagine accompanying them with a natural fruit smoothie, a freshly brewed coffee, or a mimosa. In Capricho, you´ll discover fabulous á la carte dishes, as well as buffets and show cooking. A feast to satisfy your appetite.
El Gaucho (Argentine Cuisine): Offering dinner from 5:30pm-10:30pm located within the T R S Yucatan
From countryside of Argentina to the shores of the Caribbean, all in one bite. Enjoy the best cuts accompanied by traditional side dishes, as well as other Argentinian specialties, in a restaurant that takes pride in a passion for good food and sharing special moments with your loved ones at the dinner table.
Tentazione (Italian Cuisine) Offering dinner from 5:30pm-10:30pm located within the T R S Yucatan
If a world renowned culinary culture exists, it is that of the Italians. Indulge in our exquisite menu and wine selection in an intimate and elegant ambiance. To top off the night, allow yourself to be seduced by our irresistible desserts. It will be, without a doubt, an offer you can´t refuse.
La Bohème (French Cuisine) Offering dinner from5:30pm-10:30pm located within the T R S Yucatan
From the refined interior decoration to each elaborate plate on the menu, the dedication found here makes this place a masterpiece. Inspired by the romantic French brasseries, La Bohème tempts guests with an irresistible welcome appetizer, á la carte specialties, and delicious cocktails. Oh, là là!
Helios Beach Club : Inspired by the famous beach clubs of Ibiza, Helios offers a unique and relaxed atmosphere, ideal for enjoying the fresh air and good music during breakfast, lunch or dinner. In addition to an extensive menu, the restaurant also boasts a delicious buffet, live shows, as well as many more surprises. Helios is where you will also find a long time favorite of many guests, Coconut Shrimp.
- Breakfast:07:00am-11:00am ( please check with your butler, it is not always open )
- Lunch :01:00pm-03:30pm
- Dinner :06:00pm-11:00pm ( please check with your butler, it is not always open )
Royal BBQ held daily around the pool
Thank you to Stacey Dawn Wyber for these great pictures.
THE FUN STUFF
Beach BBQ : A reservation is required, book at the guest services desk the morning prior to the day of the scheduled BBQ. The beach BBQ is subject to the weather. There are two seatings, one at 7:00pm and another at 8:30pm. The days on which the BBQ is held may change due to occupancy and or wedding parties. To avoid any confusion be sure to verify when you check in or with guest services located in the lobby. There is wait service for drinks and the dress code is causal. Food is grilled outside and served buffet style. The menu consists mostly of grilled food – ribs, chicken, steak, etc.; along with side dish options, salad bar, various breads/rolls, and fruits for dessert. It’s a fun and festive atmosphere with a live band playing for you as you dine by candlelight under the stars.
Thank you to Jane Elizabeth and Lynn Shallenberger and Doug Purnell for these great pictures
Paella on Colonial beach, held on Sundays from 12 pm to 3:00pm near the Colonial Beach Bar. This is first come, first served.
Rock & Burger is held on Thursday’s from 12 – 2 pm at Las Olas beach bar.
Kokus : Enjoy this tasty treat, made from coconut milk, every Tuesday starting from 12:30 pm at Las Olas Beach Bar
Tea Time is offered at the Grand Azul and La Laguna bars, as well as all of the lobby bars starting around 3pm. There is an assortment of pastries and other freshly baked goodies available for your enjoyment.
Continental Breakfast available in the Colonial lobby (at the bar) from around 5 am perfect for guests with early departures or tours. It includes coffee, teas and assorted pastries.
Breakfast with RAGGS for the young ones in your group is held on Wednesday mornings at 9:00 AM, reservations are required. Book your seat with guest services. Raggs Kids Menu
Pop Up Bars – Cocktail Tasting
Every night at the Grand Palladium White Sand Lobby from 8pm to 11 pm you can enjoy tasting a new cocktail.
- Monday – gin & tonics
- Tuesday – Tequila & mezcal
- Wednesday- Margaritas
- Thursday – Rum night
- Friday – Gin & Tonics
- Saturday – Tequila & Mezcal
- Sunday – Sangrias
Colonial & Kantenah Lobby
- Monday – Mojito – Colonial
- Tuesday – Gin & Tonic – Kantenah
- Wednesday – Tequilla/ Mezcal – Colonial
- Thursday – Sangria -Kantenah
- Friday – Martini – Colonial
- Saturday – Capiriña – Kantenah
- Sunday – Whiskey – Colonial
Also every night try the special Mojito & Caiprinha Bar in the terrace of Brazilian Restaurant; from 5:30pm to 10:30pm.
Photo courtesy of Heather Marie
If you are a foodie like some of us, be sure to check out the RECIPES page; featuring some original Palladium favorites, new Palladium Exquisites and some tasty libations to wash it all down.
THE ROOM SERVICE
The Riviera Maya’s Grand Palladium Resorts offer the highest quality room service included in your stay. Enjoy the intimacy, comfort and exclusivity of our extensive selection, between 11 am and 11 pm. Our room service includes starters, main dishes and desserts for all tastes. Salads, sandwiches and wraps are a great option as starters or for a lighter bite. Quesadillas, hamburgers, pizza and pasta are some of our main dishes. Give in to your sweet tooth with desserts such as fruit, brownies or crème caramel. Palladium Premium provides a final elegant touch with gourmet recommendations, wines and cigars at an additional charge.
The service can be requested using telephone extension 8718
TRS Yucatan Room Service
TRS Yucatan Breakfast
07:00 – 11:00
“Fill your Suite with the aroma of freshly brewed coffee and indulge in a delicious breakfast. Fresh homemade muffins and croissants, toasts, pancakes, all egg dishes, seasonal fruits, fresh pressed juices and much more; our diverse menu offers a complete range of delights to start a perfect day.”
All Day Dining
11:00 – 23:00
“Enjoy a real in-room dining experience with a wide range of delicious options. The Quesadillas & Fajitas, full of traditional Mexican flavors, are great for lunch after a long day on the beach.”
The Royal Specialties
17:30 – 22:30
“A specially crafted, royal selection offers the very best of the world´s finest cuisines. Delicious Asian and seafood dishes, from a shrimp cocktail to a lobster, all complemented with savory salads or grilled vegetables. The extensive wine menu has something for everyone’s taste”.
23:00 – 07:00
“A carefully elaborated overnight room service offers delicious snacks and Italian favorites, hamburgers, fajitas, quesadillas, tacos, burritos, refreshing drinks and cocktails. You can choose a side of chips, French fries, salad or fruit.”
Dial: 8718 – The approximate maximum time for delivery 40 minutes.
EXTRA AMENITIES (All Guests)
Make your vacation extraordinary when you choose to add that something special. Enjoy a romantic dinner, rose petals on the bed, aroma therapy, or a bottle of wine just to mention a few.
Colonial Lobby Bar Open: 10:00 a.m. to 1:00 a.m.
La Plaza Bar (Colonial Lobby) Open: 8.30 p.m. to 11:00 p.m.
Kantenah Lobby Bar Open: 10:00 a.m. to midnight
White Sand Lobby Bar Open: 10:00 a.m. to midnight
TRS Lobby Bar Open: 10:00 a.m. to 1:00 a.m.
El Teatro Bar (Riviera Lobby) Open: 8.30 p.m. to 11:00 p.m.
El Rinconcito Bar (in Kantenah adult pool) Open: 10:00 am to 6:00 p.m.
La Jarra Bar (Kantenah Beach) Open: 10:00 am to 6:00 p.m.
Secret Bar (in Colonial adult pool) Open: 10:00 a.m. to midnight
La Isla Bar (White Sand adults pool) Open: 10:00 am to 7:00 p.m.
Las Rocas Bar (Salt water pool) Open: 10:00 am to 6:00 p.m.
El Gran Azul Bar (Main Pool-Colonial Kantenah) Open: 10:00 a.m. to midnight
Swim-up Bar (Main Pool-Colonial Kantenah) Summer Hours: 10:00 am to 8:00 p.m. Winter Hours: 10:00 a.m. to 6:00 p.m.
La Laguna Bar (White Sand / Riviera Main Pool) Open: 10:00 a.m. to midnight
Swim-Up Bar (White Sand / Riviera Main Pool) Summer Hours: 10:00 am to 8:00 p.m. Winter Hours: 10:00 a.m. to 6:00 p.m.
Poseidon/ Punta Emilia Beach Bar (White Sand Beach # 46 on new map) Snacks from 12.00am to 5:00 pm. Thematic from 5:00 pm to midnight.
Churchill Bar (Smoking allowed) (Kantenah Lobby) Open: 6:00 p.m. to midnight “Premium” Beverages
Hemingway Bar (Kantenah Lobby) Open: 6:00 p.m. to midnight Non- smoking, air conditioned. International “Premium” Beverages and selection of board games and books to borrow. You may also donate your books for the next traveler looking for something new to read. (It can be a little dark souse your phone for extra illumination.) Offers Peti Fours, specialty coffees, Miller beer available upon request. Special Coffee / Chocolate Coffee menu
- Enjoy the chocolate selection every Thursday evening starting at 6pm
Tequila Selection photo credit to Stacey Dawn Wyber
Xtra Time Sports Bar (Colonial Lobby) Open: 10:00 a.m. to 1:00 a.m. Snack service from 6:00 p.m. to 1:00 a.m. Featuring a giant screen TV for sporting events, pool tables, football, computers with internet access. Xtra Time Sports bar
Bars at A la Carte restaurants:
- LaLola & Portofino : Bar Open: 5:30pm to 10:30pm
- O’pavao & Ribs & More : Bar Open: 5:30pm to 10:30pm
- Adelita & El Dorado : Bar Open: 5:30pm to 10:30pm
- Chang Thai & Sumptuori : Bar Open: 5:30pm to 10:30pm
TRS YUCATAN BARS
Aurum The impressive TRS Yucatan lobby bar is open 24 hours per day. Cocktail Menu
Full Moon : Located in the plaza off of the TRS Yucatan lobby. This open air bar has ample seating and a fun atmosphere. You will enjoy live music and more, the perfect place to enjoy a cocktail, either before or after dinner.
Gaia Open Hours Summer: 08:00am-08:00pm- Winter: 08:00am-06:00pm
Las Rocas 10:00am-06:00pm
Io Summer: Open Hours 10:00am-08:00pm – Winter:10:00am-06:00pm
La Terraza Open Hours 10:00am-00:00am
Grand Palladium Riviera Maya & TRS Yucatan Resort Menus:
- Christmas Eve 2017 / NY Eve 2018
- Alcohol Selection
- Alcohol all Bars RM
- Coffee Menu – Hemingways
- Special Coffee / Chocolate Coffee menu
- Chang Thai
- Children’s menu
- El Dorado steakhouse
- Gluten free
- Kids’ menu – Raggs
- La Adelita
- La Lola
- Las Olas (Colonial Beach Bar) Cocktail Menu
- Las Olas (Colonial Beach Bar) Snack Menu
- Poseidon Snacks
- Ribs n More
- Sports bar
- Room Service Menu (All Rooms)
- Babies Room Service
- Room Service Menu (Travel Club )
- Beach Club (Travel Club Lounge )
- Moon light dinner
- Wine list
- Extra Amenities
- Royal Suites Yucatan Beer : Coors Light, Sl, XX Lager, Miller, Bohemian dark, Heineken
- Zentropia Spa Juice Bar
- Healthy Bar Menu – Zentropia
- Aurum (Lobby Bar) Cocktail Menu
- Capricho breakfast 1
- Capricho breakfast 2
- Capricho lunch 1
- Capricho lunch 2
- Capricho rotating dinner menu
- Chic Cabaret
- El Gaucho dinner
- Helios lunch
- Helios dinner
- Helios ice cream
- Helios pool side
- Helios Cocktails
- La Boheme
- Royal room service
- TRS Room Service Menu Feb 2018
- TRS Beach Menu
- Royal poolside & cocktails
- Tentazion dinner
**All menus are subject to change
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